Cluster Manager

Job Description Role description 1. Position Overview Position Title Cluster Sales Manager Department AXIS Bank -Branch Banking Level/ Band Assistant Manager / 306 Role Summary:Dual responsibility of direct sourcing as well as team management. - Interact with Bank's cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. 1. Organizational Relationships Reports To Circle Head Supervises KAMs 1. Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting External Bank - Channel Partner 1. Key Result Areas Interact with Bank branch employee, Bank's Cluster Head to help them achieve sales targets & , while ensuring that the persistency & productivity is maintained - Provide guidance &support to Bank's employee, TATA AIA KAMs and all stakeholders in terms of submissions, issuance , pending resolve etc - Maintain good relationship with Bank's Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity - Maintain persistency by monitoring case size & healthy product mix - Ensure that they are meeting their team targets as well as individual sales targets - Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans - Regularly interact with HR to ensure that recruitment is as per plan Monitor the performance of RMs to promote them to the next level - Ensure that KAMs meet their respective targets which will promote them to the next level Maintain & drive compliance at the zone - Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them Top Line Growth/Business Enablement Achievement of NB Premium target, KAM Activation and Product mix Business Enablers Sales activity management, renewal collection, and high level relationship mapping with bank staff (very important) Risk Own-up the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status. 1. Skills Required Technical - Good Knowledge of MS Office Behavioral Essential Desired Interpersonal skills . Communication skills . Creative thinking skills . Supervising/Leadership skills . Teamwork Skills . Influencing skills . Relationship Building skills . Decision making skills . 1. Incumbent Characteristics Essential Desired Qualification Graduation Management background preferred Experience Should have at least 6years experience of banca sales with at least 2 years experience in leading teams. . The incumbent also preferably needs to have knowledge of retail sales in the insurance parlance.