People Operations Specialist

6 days ago

Gurugram, India Netomi Full time

Job Description

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world s largest global brands.

- Some of the largest brands are already using Netomi AI s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.
- Backed by the world s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience.
- We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company s success while developing your skills and career in AI.
- Want to become a key part of the Generative AI revolution We should talk.

We are looking for a detail-oriented and proactive People Operations Specialist to join our growing team.

You will support the full employee lifecycle from onboarding to exit, ensuring a seamless, efficient, and engaging experience for all employees. This role involves managing HR systems, supporting performance and engagement initiatives, coordinating with vendors, and serving as a point of contact for HR queries.

Responsibilities

- Manage onboarding, documentation, induction, and system setup.
- Coordinate offboarding: resignation processing, exit formalities, access removal.
- Maintain accurate employee data in HRMS and trackers.
- Ensure timely updates of letters, employee records, and trackers.
- Oversee background checks, verifications, and compliance documents.
- Maintain HR SOPs and ensure policy adherence.
- Administer platforms like GreytHR, Lattice, KnowBe4, Plum.
- Support automation of recurring processes and integrations.
- Coordinate performance review cycles via Lattice: setup, reminders, follow-ups.
- Support learning sessions, engagement surveys, and training logistics.
- Compile monthly payroll inputs (leaves, claims, incentives).
- Coordinate with finance and vendors for salary, PF, and invoice processing.
- Address queries on policies, leaves, systems, reimbursements, and more.
- Manage HR helpdesk/ticketing system with high satisfaction standards.

Requirements

- 4-6 years of experience in People Operations or HR Generalist roles.
- Excellent organizational and communication skills.
- High attention to detail and ability to manage multiple tasks simultaneously.
- Strong understanding of Indian labor laws and HR compliance.
- Proficiency in HR tools (GreytHR, Lattice, Plum), strong Google Workspace skills, attention to detail, excellent communication, and a solid understanding of HR processes and Indian labor compliance.

Why Join Us

- You ll be part of a People team that values ownership, empathy, and continuous improvement.
- This is a great opportunity to build and scale HR operations while being a culture carrier for the organization.
- We offer a collaborative and inclusive work environment, opportunities for professional growth, and the chance to help shape people practices in a dynamic and forward-thinking company.

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