Customer Service Role

4 weeks ago


Delhi, Delhi, India Beacon HR Point Full time

We re looking for a potential problem-solver and relationship manager to join our dynamic team Responsibilities - Resolve customer and teacher queries build strong relationships - Ensuring class delivery without any hiccups- Guiding dedicated Customers for all their queries and concerns- Secure valuable referrals from existing parents - Drive seamless onboarding for new learners ensure long-term engagement - Act swiftly to manage ad hoc situations adhering to JetLearn values ethics Requirements - Proven track record in customer service relationship-building - Capability of getting successful referrals from existing customers- Minimum 2 years of relevant work experience - Thrive in a fast-paced collaborative environment Location Delhi Dwarka Mode Hybrid Work Schedule - 10-hour shifts with a 1-hour break 9 working hours- 6 working days 1 week off during weekdays Joining Date - ImmediateReady to thrive in a role that involves connecting with parents problem-solving and championing customer satisfaction Join us as a JetGuide and let s make a difference together - ref updazz com



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