AM / DM - Logistics Operations

3 weeks ago

Gandhinagar India Group Bayport Full time

Job Description Job Description AM / DM - Logistics Operations Department: Supply Chain & Logistics Role Overview The Assistant / Deputy Manager Logistics Operations will be responsible for ensuring smooth, efficient, and cost-effective execution of all logistics operations from dispatch to final delivery. The role demands daily operational control, lead time optimization, stakeholder coordination, and performance tracking across all logistics stages including pick-up, clearance, transit, and handover. This position will serve as a key link between the manufacturing, customer service, and marketplace teams, ensuring consistent visibility, timely escalation, and proactive issue resolution. Key Responsibilities - Oversee daily logistics operations for domestic and international shipments including dispatch, clearance, and delivery tracking. - Monitor and optimize each stage lead time (handover, customs clearance, transit, and delivery) to achieve maximum efficiency. - Track and analyze shipment movement reports to ensure timely execution and identify bottlenecks. - Coordinate with stakeholders customer service, warehousing, production, and carriers for seamless communication and problem-solving. - Ensure on-time clearance, departure, and handover adherence, maintaining accuracy of all logistics data and exceptions. - Conduct daily and weekly performance reviews with service providers and internal teams. - Track shipment performance KPIs, including TAT, on-time delivery, detention/demurrage, and exception handling. - Support root cause analysis for delayed shipments and implement corrective and preventive actions (CAPA). - Collaborate with freight partners and 3PLs to enhance visibility, tracking systems, and performance compliance. - Prepare and present management dashboards, cost analysis, and performance summaries to leadership. Key Deliverables - 100% daily tracking and visibility of all shipments. - Improved on-time handover and delivery performance across all channels. - Reduction in average lead times and exception rates. - Proactive issue management and communication with stakeholders. Skills & Competencies - Strong understanding of logistics operations, freight management, and lead time control. - Knowledge of domestic & international shipping, customs documentation, and clearance processes. - Proficiency in Excel, Power BI, ERP/WMS systems for data tracking and analytics. - Excellent communication, coordination, and analytical skills. - Hands-on approach with a strong sense of ownership and urgency. Qualifications - Education: Bachelor's degree in Supply Chain, Logistics, or related discipline (MBA preferred). - Experience: 58 years in logistics operations, preferably in manufacturing, e-commerce, or export/import environments. - Experience in tracking systems, 3PL coordination, and lead-time optimization is essential.

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