AM / DM - Logistics Operations

1 week ago

Gandhinagar, Gujarat, India Group Bayport Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description – AM / DM - Logistics Operations
Department:
Supply Chain & Logistics

Role Overview
The
Assistant / Deputy Manager – Logistics Operations
will be responsible for ensuring smooth, efficient, and cost-effective execution of all logistics operations from dispatch to final delivery. The role demands
daily operational control, lead time optimization, stakeholder coordination, and performance tracking
across all logistics stages — including pick-up, clearance, transit, and handover.

This position will serve as a key link between the
manufacturing, customer service, and marketplace teams
, ensuring consistent visibility, timely escalation, and proactive issue resolution.

Key Responsibilities

  • Oversee daily logistics operations for domestic and international shipments — including dispatch, clearance, and delivery tracking.
  • Monitor and optimize each stage lead time (handover, customs clearance, transit, and delivery) to achieve maximum efficiency.
  • Track and analyze shipment movement reports to ensure timely execution and identify bottlenecks.
  • Coordinate with stakeholders — customer service, warehousing, production, and carriers — for seamless communication and problem-solving.
  • Ensure on-time clearance, departure, and handover adherence, maintaining accuracy of all logistics data and exceptions.
  • Conduct daily and weekly performance reviews with service providers and internal teams.
  • Track shipment performance KPIs, including TAT, on-time delivery, detention/demurrage, and exception handling.
  • Support root cause analysis for delayed shipments and implement corrective and preventive actions (CAPA).
  • Collaborate with freight partners and 3PLs to enhance visibility, tracking systems, and performance compliance.
  • Prepare and present management dashboards, cost analysis, and performance summaries to leadership.

Key Deliverables

  • 100% daily tracking and visibility of all shipments.
  • Improved on-time handover and delivery performance across all channels.
  • Reduction in average lead times and exception rates.
  • Proactive issue management and communication with stakeholders.

Skills & Competencies

  • Strong understanding of logistics operations, freight management, and lead time control.
  • Knowledge of domestic & international shipping, customs documentation, and clearance processes.
  • Proficiency in Excel, Power BI, ERP/WMS systems for data tracking and analytics.
  • Excellent communication, coordination, and analytical skills.
  • Hands-on approach with a strong sense of ownership and urgency.

Qualifications

  • Education: Bachelor's degree in Supply Chain, Logistics, or related discipline (MBA preferred).
  • Experience: 5–8 years in logistics operations, preferably in manufacturing, e-commerce, or export/import environments.
  • Experience in tracking systems, 3PL coordination, and lead-time optimization is essential.

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