
Executive - Customer Care (0-3 Yrs) Jaipur/rajasthan (after-sales/customer Service) (15h Left)
2 weeks ago
Roles and Responsibilities - Answering or making calls to clients to learn about and address their needs complaints or other issues with products or services - Responding efficiently and accurately to callers explaining possible solutions and ensuring that clients feel supported and valued - Engaging in active listening with callers confirming or clarifying information and diffusing angry clients as needed - Building lasting relationships with clients and other call centre team members based on trust and reliability - Utilizing software databases scripts and tools appropriately - Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service - Taking part in training and other learning opportunities to expand knowledge of company and position - Adhering to all company policies and procedures ref updazz com
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Jaipur, Rajasthan, India Ecuzen Full timeWe re Hiring Customer Support Executive - Jaipur Location Jaipur Rajasthan Experience Fresher to 1 Year - Notice Period Immediate Joiners Preferred Company Ecuzen Software Private Limited What You ll Do - Handle customer queries via phone email or chat in a professional manner- Provide accurate valid and complete information by using the right...
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After Sales Service Specialist
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After Sales Service Specialist
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Customer Care Executive
2 weeks ago
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