Staff Technical Program Manager

Job Description About the Role The TPM will lead complex, cross-functional initiatives across multiple product and engineering teams, with a focus on resource allocation and collaborative execution. They will drive problem-solving efforts, partner with engineering leads to develop solutions, coordinate delivery across teams, and manage execution using key performance indicators (KPIs). The TPM will also standardize processes, ensure efficient delivery, and uphold accountability by tracking progress, resolving dependencies, identifying issues, assessing risks, and reporting to leadership and stakeholders. Additionally, they will coach teams to stay energized and achieve ambitious goals. This role will have a direct impact on Uber Eats strategic growth by managing complex, multi-quarter integration projects and driving key company-wide automation initiatives. A significant portion of this role will be dedicated to coordinating work across the 4 core teams within the organization to resolve internal dependencies and accelerate delivery. What the Candidate Will Need / Bonus Points ---- What the Candidate Will Do ---- 1. Strategic Program Leadership: Own and drive complex technology programs from ideation through successful launch. Partner with engineers, product managers, and stakeholders to define program scope, objectives, and key results (OKRs). 2. Integration Projects: Lead deep-integration programs with critical third-party partners on multi-quarter engagements. Drive technical integration and planning for new strategic partnerships and acquisitions. 3. Company-Wide Initiatives: Drive the Offers team's involvement in major company programs, including the end-to-end process automation efforts and Tooling unification across our stack. 4. Cross-Functional Coordination: Collaborate closely with product, engineering, data science, design, and operations teams to align goals and roadmaps, remove blockers, and provide full visibility into project timelines and status. 5. Internal Alignment: Act as the central point for managing collaboration and critical dependencies between the 4 engineering teams within the organization (estimated 40-50% of projects). 6. Stakeholder Management: Ensure all stakeholders understand project milestones, dependencies, risks, and statuses. Offer clear communication strategies that promote alignment and timely delivery. 7. Risk & Issue Management: Proactively identify and track risks, create mitigation strategies, and escalate potential issues to leadership when appropriate. 8. Process Optimization: Develop and refine best practices, frameworks, and operational processes that optimize how teams collaborate and ship products. Champion continuous improvement and scaling strategies across multiple organizations. 9. Team Support: Support the Offers engineering team with core operational tasks, including managing the Budget/Infra asks allocation process to ensure timely submission, aligning quarterly planning with the rest of the organization, and standardizing Sprints/Jira processes. Technical Expertise: Leverage your deep technical background to guide teams in designing reliable, scalable, and secure solutions. Ask the right questions and challenge technical decisions as needed. ---- Basic Qualifications ---- 1. Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 2. Minimum of 5 years of experience in technical program management or related roles, leading cross-functional teams in fast-paced software, SaaS, or mobile development environments 3. Excellent written and verbal communication skills high emotional intelligence skilled at conveying complex technical information and fostering collaboration across diverse audiences, including executives 4. Strong collaboration skills, with a focus on cultivating teamwork and cooperation across teams and departments 5. Demonstrated expertise in cross-team and cross-org stakeholder management, with a proven ability to lead and mentor diverse teams toward shared goals 6. Analytical and objective, with the ability to grasp complex concepts and make well-reasoned decisions 7. Metrics-driven, with experience defining effective KPIs and using them to assess program performance and identify issues 8. Highly organized, capable of managing multiple priorities, identifying risks and process gaps, and balancing engineering and product efficiency against operational overhead 9. Flexible and adaptable, able to thrive in a dynamic, fast-paced environment by adjusting strategies to meet evolving project requirements and shifting business priorities 10. Strong project management skills, including the ability to plan, execute, and deliver complex technical projects on time and within budget ---- Preferred Qualifications ---- 1. Strong background in software development and application design with 8 years of experience in Technical Program Management or related roles. 2. Degree in Computer Science or a related field 3. Extensive experience operating within complex organizational structures, particularly managing internal dependencies across multiple development teams. 4. Proven track record of delivering reliable, scalable systems with deep knowledge of architectural best practices 5. Proficiency in one or more agile frameworks (e.g., Scrum, Kanban) and familiarity with program management tools such as Jira and Confluence 6. Excellent stakeholder management and relationship-building skills across diverse teams and geographies, with a focus on managing external third-party integrations. Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. .Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .