Staff Technical Program Manager

Job Description Business Area: Engineering Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises. Cloudera's PMO team is looking for a talented Program Manager to help us develop world-class products. Cloudera's products are deployed at most major large-scale enterprises. This position is a key part of maintaining the product development momentum while ensuring high quality standards. The Program Manager is responsible for establishing tight interlocks between Product Management, Engineering, Quality, UX/Docs, Enterprise Strategy, Support and other relevant counterparts. The PMO designs and drives the adoption of product development best practices and also places emphasis on reducing nagging pain points and friction between teams. Product feature intake requests are consolidated and the PMO acts as a forcing function to standardize business cases and govern financial opportunity modeling. The success of the PMO depends on the ability to manage new feature requests through the Qualified Inputs process and Engineering product releases, across multiple product pillars. As a Staff Program Manager you will: - Coordinate and drive triage activities for product pillar initiatives, with the relevant product cross-functional teams. Work alongside Product Managers to enforce business case data is being completed by appropriate stakeholders and the requesting party. - Drive end-2-end delivery and execution for each accepted initiative by managing timeline, dependencies, risks, and deliverables across multiple Engineering, Quality, UX, and Product Management teams. Regularly assess the critical path by reviewing and understanding product requirements, and subsequent engineering deliverables/activities, and remove unnecessary work. - Regularly communicate the status of each pillar initiative to relevant stakeholders and internal teams to prevent communication silos. Immediately escalate to stakeholders and leadership when inputs are at risk of meeting committed deadlines, and work with the execution team to propose mitigation options. - Manage end-to-end Engineering product releases through full-cycle program management, ensuring: - Release timelines and milestones are aligned with the global release calendar (avoiding overlaps). - Comprehensive release dashboards are maintained to capture the full backlog and accurately reflect development and quality status. - All cross-functional teams follow established JIRA guidelines and maintain proper JIRA hygiene, ensuring accurate metadata for effective weekly reporting. - Risks and cross-dependencies are proactively identified and managed. - All security, legal, and compliance requirements related to each release are met and tracked through closure. We're excited about you if you have: - 5+ years of experience in a technical lead, systems engineer, or technical program management role with experience architecting and integrating software into complex systems and deploying solutions to the field. - 3+ years of experience leading cross-functional teams delivering products on schedule. - Strong communication skills with the ability to disseminate (verbally and in writing) clear updates to different audiences, both technical and non-technical. - Demonstrated ability to lead interdisciplinary discussions between product and R&D teams to define and drive scope and clarity of work, and reach optimum system level trades. - Proficiency with at least one schedule tracking tool such as Asana, JIRA, etc. - Bachelor's degree in computer science, computer engineering, or related field, or equivalent experience. - Master's degree in computer science, computer engineering, or related field, or equivalent experience. - Experience working with Marketing and Finance to assist product launch operations, as needed (or have hands on knowledge of the NPI process) - Ability to regularly engage with senior management and stakeholders and - Ability to positively influence desirable outcomes across the organization. - Excellent analytical and interpersonal skills, with ability to work successfully across all product development disciplines. - High sense of ownership, proactiveness, urgency, and drive. What you can expect from us: - Generous PTO Policy - Support work life balance with Unplugged Days - Flexible WFH Policy - Mental & Physical Wellness programs - Phone and Internet Reimbursement program - Access to Continued Career Development - Comprehensive Benefits and Competitive Packages - Paid Volunteer Time - Employee Resource Groups EEO/VEVRAA