Manager Training, OPTIMA

1 day ago

Bengaluru, Karnataka, India Amazon Full time
The OPTIMA team is seeking a Manager I, Training.

OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them with reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages.

The Training Manager, will be responsible for planning, coordinating, executing and delivering training programs for OPTIMA business. The ideal candidate will provide regular supervision to the training team, conduct thorough analysis of training outcomes, and deliver constructive performance feedback to drive continuous improvement. They must demonstrate strong capabilities in optimizing training efficiency through systematic approaches, including the development of standardized training materials, implementation of best practices, and utilization of performance analytics. The role demands thought clarity and cross-functional partnership. The candidate will influence stakeholders, have strong analytical skills, a track record of using data and tools to drive business impact and be comfortable working in an ambiguous environment.

Key job responsibilities
- Manage training team across 5 sites.
- Manage work prioritization and delivery based on business needs.
- Schedule large-scale training initiatives, tracking training completion, and reporting out on training progress.
- Maximize productivity and Training efficiency through standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis.
- Ensure and drive best practices standardization across all sites.
- Foster the development and growth of employees (on-boarding, mentoring, teaching, etc.).
- Ensure training results are trackable, sustainable, achieving goal and strategy.
- A Bachelors Degree with relevant experience of 4+ years with 2+ years of people management.
- Excellent communication (written & oral), strong organizational skills and detail oriented.
- Strong analytical, problem-solving, and critical-thinking skills
- Comfortable working in a fast paced, highly collaborative, dynamic work environment
- Willingness to support several projects at one time, and to accept re-prioritization as necessary
- Detail-oriented, team-focused, and a quick problem-solver.
- Advanced proficiency in MS Office
- Business Analytics experience
- Exceptional writing skills and significant experience in people management
- Familiarity with online learning technology

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Training Manager

    3 weeks ago

    Bengaluru, Karnataka, India Genisys Group Full time

    Job Title: Manager – Training Industry Experience - ITES / BPOLocation: Bangalore – Whitefield Mode of work: Work from Office Job Type: Full-time DOJ: Prefer candidates who can join immediately Job Summary: The Training Manager will spearhead the development and execution of comprehensive training programs tailored for a dynamic BPO environment.This role...

  • Training Manager

    4 weeks ago

    Bengaluru, Karnataka, India Genisys Group Full time

    Job Title: Manager – Training Industry Experience - ITES / BPO Location: Bangalore – Whitefield Mode of work: Work from Office Job Type: Full-time DOJ: Prefer candidates who can join immediately Job Summary: The Training Manager will spearhead the development and execution of comprehensive training programs tailored for a dynamic BPO environment....

  • Training Manager

    2 weeks ago

    Bengaluru, Karnataka, India Genisys Group Full time

    Job Title: Manager – TrainingIndustry Experience - ITES / BPOLocation: Bangalore – WhitefieldMode of work: Work from OfficeJob Type: Full-timeDOJ: Prefer candidates who can join immediatelyJob Summary:The Training Manager will spearhead the development and execution of comprehensive training programs tailored for a dynamic BPO environment. This role is...

  • Training Manager

    3 weeks ago

    Bengaluru, Karnataka, India Ryss Consultants LLP Full time

    Job DescriptionDescriptionWe are seeking a highly motivated Training Manager to join our team in India. The ideal candidate will be responsible for designing, implementing, and overseeing training programs that enhance employee skills and knowledge, align with organizational objectives, and promote a culture of continuous learning.Responsibilities- Design...

  • Training Manager

    4 days ago

    Bengaluru, Karnataka, India Learnyst Full time

    About Us:Learnyst is a fast-growing EdTech SaaS platform in India, trusted by 12,000+ educators and 16 million learners. We enable educators, coaching institutes, and enterprises to create, market, and deliver online courses securely, with DRM technology on par with major OTT platforms. As we scale, we're building our customer and partner enablement...

  • Training Manager

    3 weeks ago

    Bengaluru, Karnataka, India Casantro Full time

    About Casantro Casantro is a luxury kitchens and wardrobes brand ,Co created with a community of over 1000+ design professionals. He with designs that embody the philosophy of poetry in design. We offer products that are sure to be the trends of today. JOB DESCRIPTION. Own the training agenda for the entire frontline for Casantro – Business Development...

  • Training Development Manager

    3 weeks ago

    Bengaluru, Karnataka, India Alstom Full time

    Job Description- Manage and coordinate the development and deployment of the global training curriculum for the community to complement existing offer on Academy digital page. Align with other function / mtiers, Alstom University and HR, across all Regions and Product Lines to ensure a high level of competency development.- Based on competency/training gaps...

  • Chief Training Manager

    3 weeks ago

    Bengaluru, Karnataka, India Lineup Manpower Solutions Private Limited Full time

    Job DescriptionSBI Mutual FundsDesignation-Chief Traning ManagerCTC-24 lpaKey Responsibilities:- Training and Development: Design and deliver training programs for mutual fund distributors, advisors, or other professionals, covering topics such as product knowledge, sales strategies, and regulatory compliance.- Product Knowledge: Stay updated on various...

  • Training Programs Manager

    1 day ago

    Bengaluru, Karnataka, India beBeeDevelopment Full time ₹ 18,00,000 - ₹ 25,00,000

    Job OverviewWe are seeking a seasoned Learning and Development expert to spearhead the growth of our enterprise customers' learning programs.Key Responsibilities:Develop and execute holistic learning strategies that drive employee performance and engagement.Design comprehensive training programs for employees, customers, and partners, leveraging cutting-edge...

  • Bpo Training Manager

    2 days ago

    Bengaluru, Karnataka, India beBeeTraining Full time ₹ 8,00,000 - ₹ 10,00,000

    Are you a seasoned professional looking for a new challenge in the realm of training and development? We have an exciting opportunity for a skilled Trainer to join our team!Training ProfessionalJob Summary:We are seeking a highly motivated and experienced Training Professional to lead end-to-end learning initiatives, from designing and delivering onboarding...