[15h Left] Process and Comm Training Analyst
1 week ago
Job Description Trains employees in different facets of Insurance TPA operations for both voice and non-voice processes. Conducts training needs analysis in conjunction with the teams to plan for the training programs required for employees to ensure that client SLAs are met. Designs training materials for new hire training as well as for upskilling and redeployment. Overview - Facilitates multi-week new hire training for Contact Center Associates (Academies) - email & chat - Performs analysis to understand client transactions in order to create process improvements. - Reviews and standardizes content as well as tailors material for specific situation. - Creates content for high-end (difficult/complex) topics. - Conducts/facilitates training on high-end (difficult/complex) topics. - Acts as consultant for respective service lines. - Leads development, design, delivery, evaluation, and management of training programs for the respective service line. - Participate in project transitions such as product launches. - Prepares training material and transition documents for new processes, accounts & clients programs for the respective service line. - May mentor a group of junior trainers. This is a BPO Process & Communication Trainer for Insurance TPA.
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Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearProcess and Comm Training AnalystFacilitates multi-week new hire training for Processing Associates (Academies) Performs analysis to understand client transactions in order to create process improvements. Reviews and standardizes content as well as tailors material for specific situation. Creates content for high-end (difficult/complex) topics. ...
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15h Left: Process And Comm Training Analyst
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full timeTrains employees in different facets of Insurance TPA operations for both voice and non-voice processes Conducts training needs analysis in conjunction with the teams to plan for the training programs required for employees to ensure that client SLAs are met Designs training materials for new hire training as well as for upskilling and redeployment Overview...
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Chennai, Tamil Nadu, India NTT DATA Full timeFacilitates multi-week new hire training for Processing Associates Academies Performs analysis to understand client transactions in order to create process improvements Reviews and standardizes content as well as tailors material for specific situation Creates content for high-end difficult complex topics Conducts facilitates training on high-end difficult...
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Process and Comm Training Analyst
6 days ago
Chennai, India NTT Data Full timeJob Description - Facilitates multi-week new hire training for Processing Associates (Academies) - Performs analysis to understand client transactions in order to create process improvements. - Reviews and standardizes content as well as tailors material for specific situation. - Creates content for high-end (difficult/complex) topics. - Conducts/facilitates...
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Process and Comm Training Analyst
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 4,00,000 - ₹ 12,00,000 per yearDesigns training materials for new hire training as well as for upskilling and redeployment. Facilitates multi-week new hire training for Contact Center Associates (Academies) - email & chat Performs analysis to understand client transactions in order to create process improvements. Participate in project transitions such as product launches. Prepares...
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Process and Comm Training Analyst
5 days ago
Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per yearFacilitates multi-week new hire training for Processing Associates (Academies) Performs analysis to understand client transactions in order to create process improvements.Reviews and standardizes content as well as tailors material for specific situation.Creates content for high-end (difficult/complex) topics.Conducts/facilitates training on high-end...
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Process and Comm Training Analyst
4 weeks ago
Chennai, India NTT DATA Full timeNTT Data Services is Hiring Top 10 Global Services Firm is seeking Process Sr. Trainers for our Business Process Outsourcing (BPO) Center in Chennai. The CompanyNTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36...
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Process and Comm Training Analyst
2 weeks ago
Chennai, India NTT Full timeJOB DESCRIPTION NTT Data Services is Hiring! Top 10 Global Services Firm is seeking Process Sr. Trainers for our Business Process Outsourcing (BPO) Center in Chennai. The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000...
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Process and Comm Training Analyst
1 week ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 5,00,000 - ₹ 12,00,000 per yearNTT Data Services is Hiring Top 10 Global Services Firm is seeking Process Sr. Trainers for our Business Process Outsourcing (BPO) Center in Chennai. The CompanyNTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36...
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Process and Comm Training Analyst
5 days ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 6,00,000 - ₹ 12,00,000 per yearFacilitates multi-week new hire training for Processing Associates (Academies) Performs analysis to understand client transactions in order to create process improvements. Participate in project transitions such as product launches. Prepares training material and transition documents for new processes, accounts & clients programs for the respective service...
