CI Regional Specialist

Job Description

About AkzoNobel

Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.

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2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

- Building a CI (Continuous Improvement) culture in our functions DNA in GBS sites, by using CI knowledge on methodologies like Just Do it, PDCA, Lean Six Sigma
- Implement CI knowledge on assigned tasks which requires independent Value Stream Mapping (VSM), Root Cause Analysis, Risk Assessments (FMEA), Designing current and future state, building Implementation plans and controls and driving solutions to completion
- Delivering on CI targets/key performance indicators set up by the Global CI team and Regional CI Manager

- Drive value to the GBS site by executing on the following CI parameters

1. Building CI skillsets

1. - Imparting Global CI trainings including CI foundations, Onboarding, and master classes

- Facilitate train the trainer sessions

- Designing and building specific CI contents for the region

1. Executing CI Learnings

1. - Drive ideations (generate ideas) top down and bottoms up in partnership with operations

- Maintenance of ideations and projects in CI tools, ensuring accuracy and completeness of project details and value delivered (benefits calculations)

- Coaching regional and global initiatives, as well resources seeking CI certifications

- Support CI Ambassadors development including mentoring on CI program support

- Building and executing huddle boards across processes in the site and ensure adoption

- Support regional CI governance for all towers in the site and RDPL connects

- Support in building and maintenance of CI processes, tools, and templates

1. Delivering values

1. - Support CI Manager in achieving CI targeted tangible benefits for the year

- Execute two or more strategic global or regional initiatives for a tower in partn ership with GPDL/GPC//RPDL

Key Activities

Building CI Skill sets:

Education on CI Tools and build CI DNA of certified experts

[Developing and sustaining a culture of Continuous Improvement (CI) and knowledge about related methodologies/activities (Just Do it, PDCA, Lean Six Sigma) across all functions, GBS and Non GBS, in shared service center]

- Entry level Onboarding & CI Foundation training for all new joiners and GBS employees on basic CI tools and methodologies
- Onboarding / training for all the CI Ambassadors
- Master class training for the identified employees in partnership with CI Manager

Executing CI Learnings:

Execute projects and identification of Improvement opportunities. Provide forums and support teams to do effective execution

A. Driving ideations top down and bottoms up in partnership with operations

- Identify, capture, validate, initiate, and drive new improvement opportunities
- Driving Value Stream Mapping (VSM) independently as needed
- Support in deployment and sustenance of CI program including a coaching support structure to drive CI initiatives and ensure sustainability of improvements
- Partner with Service Excellence teams on Business Impacts, RPA Automations and Business Process Management to provide holistic experience to GBS

B. Building, maintaining ideation and project trackers, support governance

- Manage the improvement project funnel for the applicable towers including scoping, project assignment, resource planning, tracking of progress and benefits and controlling sustainability of outcomes
- Coaching regional initiatives, as well as resources seeking CI certifications
- Support regional CI governance for all towers in the site and RDPL connects

C. Supporting CI Ambassador roles for the Site/s and associated towers including coaching and skill development on CI Methodologies

- Assist Regional CI Manager in training and upskilling of CI Ambassadors.
- Change Agent of applying continuous improvement tools and methods (Just Do it, PDCA, Lean, six sigma) and promote a structured problem-solving approach.
- Incumbent may also require assisting Global CI SPOC for a GBS Function as required

Delivering value to the GBS by improving the real result key performance indicators:

Execute and contribute up to 40% to regional and/or global CI projects which may include automation support

- Lead and execute 2 or more Regional/Global initiatives for the tower or site in partnership with GPC/RPDL
- Custodian of Project targets for the SESA Region as applicable - including pulling and designing dashboards for the KPI metrics

Experience

- 7+ years of experience working in fast pace multicultural environment, ideally in SSC/GBS structures, preferably within Finance domain
- 4+ years of experience in lean and six sigma methodology with the proven track record of delivering high value (100K USD+ preferred) improvement projects
- Green Belt Six Sigma Trained and Certified or in the phase of Certification

- Preferable a Bachelor's or a Master's degree in Finance but not a deal breaker
- Available to work under severe time pressure and delivering on agreed deadlines
- Excellent communication, presentation, and conflict resolution skills on all organizational levels ability to gain respect and trust through situational leadership and integrity and inspire others to follow and participate in the change process

- Strong computer skills (Excel, PowerPoint, Word, SharePoint, Visio, Minitab etc.), able to prepare various forms of CI communication to the various audiences
- Knowledge of VBA/Macros, Power Bi, Python is an added advantage
- Full professional proficiency in English

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID:48308

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