Apply in 3 Minutes Assistant Manager

Assists in hotel laundry daily operations and services Works with employees to wash dry and iron linen for both guest rooms and Food and Beverage Culinary Department within existing time constraints Assists in maintaining a safe and clean work environment CANDIDATE PROFILEEducation and Experience High school diploma or GED 1 year experience in the laundry housekeeping or related professional area CORE WORK ACTIVITIESAssisting in Managing Department Operations and Budgets Assisting in managing day-to-day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis Communicating the importance of safety procedures detailing procedure codes ensuring employee understanding of safety codes monitoring processes and procedures related to safety Comprehends budgets operating statements and payroll progress reports as needed to assist in the financial management of department Ensures consistent workflow to minimize peaks and valleys in production Brings issues to the attention of the department manager and Human Resources as necessary Assists in ordering and managing necessary supplies Ensuring workers have supplies equipment tools and uniforms necessary to do their jobs Participates in the management of department s controllable expenses to achieve or exceed budgeted goals Works effectively with the Engineering department on Laundry equipment maintenance needs Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results Operates all department equipment as necessary and reports malfunctions Develops maintains and uses effective back-up plans for breakdowns Evaluates and implements new techniques supplies and equipment Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention Improving service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed Sets a positive example for guest relations Empowers employees to provide excellent customer service Ensures hotel policies are administered fairly and consistently disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures SOPs and LSOPs and support the Peer Review Process Celebrates successes and publicly recognizes the contributions of team members ensures employee recognition is taking place on all shifts At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Courtyard we re passionate about better serving the needs of travelers everywhere It s what inspired us to create the first hotel designed specifically for business travelers and it s why the Courtyard experience today empowers our guests no matter the purpose of their trip We re looking for achievers who are passionate about providing a guest experience that goes above and beyond enjoy being part of a small yet ambitious team and love learning how to always improve - all while having fun In joining Courtyard you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you