Offboarding Specialist

Job Description

Offboarding Specialist HR OPS Analyst JOB POSTING (P1)

Function:Human Resources

Job Title:Offboarding Specialist

Level:P1

HR Operations Discipline

Drive the execution and continuous improvement of centralized processes and HR transactional support. Develop and document standard processes, manage key HR systems, and implement solutions to advance the efficiency and effectiveness of HR service delivery in line with current regulations, business controls and established service level agreements. Perform data analysis, collaborate with HR to ensure accurate and timely execution for HR processes, identify areas of opportunity, and troubleshoot issues. Partner with external vendors as needed to ensure effective employee and business support.

The Offboarding Analyst position in People Services is a part of the Employee Relations (ER) Operations Offboarding Team in a Shared Services environment. The ER Operations position supports all Business Units in the Americas and provides direct and indirect support to employees, managers, HR professionals and HR Employment Counsel. In addition, the Offboarding Analyst provides compliance support to RTX policies and local, state and federal law, analyzes customer needs, supports day to day activities and operational efficiency, to meet or exceed defined goals and objectives.

Experience/Qualifications:

- Previous experience in an HR Shared Services Center or a similar customer facing type of environment
- Ability to work with highly sensitive and confidential material
- Strong customer service skills
- Strong ServiceNow Case Management Experience
- Advanced skill with MS Excel
- Critical thinking beyond standard work
- Experience with Workday

Preferred Experience/Qualifications:

- Experience with ADP Enterprise version 5
- Ability to partner and interact with Managers, HR Partners and employees
- Strong attention to detail
- Excellent communication skills (written and oral) with all levels of the organization
- Proficient knowledge of MS Office applications

Education and Certifications:

BA/BS degree in Human Resources, Business Administration, Finance or related business field required with 4 7 years experience

Work Shift:

Candidate is required to work for Eastern time zone (US).

Typical Roles/Area of Focus:

Incumbent s responsibilities will generally focus on one or more of the following:

- Reduction in Force (RIF) Guidance/Support
- Voluntary termination Guidance/Support
- Offboarding Guidance/Support

Responsibilities:

Severance ProgramsTermination with severance payout

- Guidance and support to HRP community on separation packages
- Analyse Decisional Unit output for accuracy
- Create and manage the manual spreadsheet to support the severance payout process
- Research and resolve inquiries regarding the payout process to ensure complete, accurate and timely payout
- Activate outplacement service based on customized levels and partner with external outplacement services vendor
- Analyze union code pension information and service years
- Customize the ADEA (also known as OWBPA) required attachments per Federal law monthly
- Create the Special Tax for applicable states and partner with CoE to stay current on state requirements
- Create an individual severance packet once all research has been finalized and manage updates as applicable
- Provide guidance to HRP regarding documentation clarification
- Provide guidance and decision making input to HRP for special circumstances on various RIF s
- Manage and trouble shoot employee Severance questions across the Value Stream on behalf of the customer experience
- Audit and send out Separation Packet to HRP including analyzing changes
- Process Signed Severance Agreements and ensure compliance

OffboardingVoluntary Terminations in Workday without severance payout

- Manage the end to end Offboarding check out document process including trouble shooting Bot technical issues
- Manage and trouble shoot employee termination questions across the Value Stream on behalf of the customer experience

The incumbent is responsible for complying with RTX Code of Ethics, the Policy Statement on Business Ethics and Conduct in Contracting with the U.S. Government, and related policies. In executing his/her responsibilities, incumbent shall take all steps necessary to foster open communications and to support RTX compliance, business practices, DIALOG, and Ombudsman programs.

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company s discretion. Nothing in this position description changes or is intended to change the employment at will relationship with the Company or the terms of any collective bargaining agreement. Employment at will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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