Customer Support Engineer
6 days ago
Company Description About CyberArk NASDAQ is the global leader in Centered on privileged access management CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications distributed workforces hybrid cloud workloads and throughout the DevOps lifecycle The world s leading organizations trust CyberArk to help secure their most critical assets To learn more about visit our CyberArk or follow us on or As a CyberArk Customer Support Engineer you will be the front line for technical support assisting enterprise customers and partners globally Joining a market-leading innovator in IT security you will broaden your expertise across enterprise IT infrastructures cloud environments and cutting-edge security technologies In this pivotal role you will troubleshoot and resolve complex technical challenges through deep analytical thinking comprehensive product knowledge and collaborative problem-solving Engaging with customers across multiple communication channels you will provide timely resolutions document best practices and actively contribute to a culture of knowledge sharing internally and externally Partnering closely with cross-functional teams-including support security services sales and operations-you will play a key role in driving both customer satisfaction and CyberArk s long-term success Deliver exceptional technical support to enterprise customers via web portal live sessions and phone Diagnose and resolve complex product issues using rigorous research and adept problem-solving skills Create clear comprehensive documentation of technical inquiries and enhance knowledge bases for internal and customer use Collaborate seamlessly with global cross-functional teams to ensure outstanding customer outcomes and company growth Commit to a quarterly on-call rotation providing 24 7 support reflecting your dedication to customer success LI-ZL1 LI-HYBRID Qualifications Experience 3-5 years in technical support or related roles at software companies senior-level candidates with extensive experience are highly encouraged to apply Technical Skills Exceptional troubleshooting capabilities with strong root-cause analysis and a solid understanding of complex systems and environments ex Clusters Distributed Vaults Hybrid solutions VDIs etc Proficiency with Microsoft Windows operating systems and server platforms specifically Windows Server 2008 2012 and 2016 Soft Skills Outstanding communication skills combined with a genuine passion for delivering world-class customer service Excellent organizational time management and decision-making skills paired with a collaborative team spirit Highly self-motivated with a continuous learning mindset and the ability to work effectively both independently and as part of a global team
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Customer Support Engineer
1 week ago
Pune, Maharashtra, India Indo Green Enviro Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionIndo Green Enviro Pvt Ltd is an international award-winning Engineering, Procurement & Construction (EPC) company specializing in the design and development of innovative recycling plants. With a strong presence in the Middle East and Asia, the company has successfully engineered and executed major recycling projects, including the largest...
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Customer Support Engineer
2 weeks ago
Pune, India Indo Green Enviro Pvt Ltd Full timeJob Description Company Description Indo Green Enviro Pvt Ltd is an international award-winning Engineering, Procurement & Construction (EPC) company specializing in the design and development of innovative recycling plants. With a strong presence in the Middle East and Asia, the company has successfully engineered and executed major recycling projects,...
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Customer Support Engineer
2 weeks ago
Pune, Maharashtra, India CyberArk Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTechnical Support|India|Job ID - POS3298_2Company DescriptionAbout CyberArk:CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud...
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Customer Support
2 days ago
Pune, Maharashtra, India Apogee Service Pvt. Ltd Full time**Customer Support Process** - Customer support process only. ( No sales) - Excellent Communication skill required. - Attractive salaries upto 33000/- in hand plus monthly incentives upto 10000/ - Graduates/Under-graduates can apply - Day & night shifts available - 5 days working - Cabs pick & drop facility available - Based in the most prime location in...
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Support Engineer
6 days ago
Pune, Maharashtra, India NICE Systems Full timeAt NiCE we don t limit our challenges We challenge our limits Always We re ambitious We re game changers And we play to win We set the highest standards and execute beyond them And if you re like us we can offer you the ultimate career opportunity that will light a fire within you So what s the role all about The Support Engineer role is to deliver technical...
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Customer Operations Support Engineer
1 week ago
Pune, Maharashtra, India Wipro Full time ₹ 5,00,000 - ₹ 10,00,000 per yearJob DescriptionJob Title: Customer Operations Support EngineerReq Id: 66477City:State/Province:Posting Start Date: 5/29/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic...
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Sales Executive
1 week ago
Pune, Maharashtra, India Engineer Construction Wala Full timeTitle: - Sales Executive Experience: - 5+ Education: - Bachelor **Job Description**: - we are seeking an experienced salesperson with a strong background in civil engineering to join our team. They will leverage their technical knowledge to effectively communicate the value of properties to clients and provide expert advice throughout the buying...
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Sales Executive
2 weeks ago
Pune, Maharashtra, India Engineer Construction Wala Full timeTitle: - Sales Executive Experience: - 5+ Education: - BE/BTECH (Civil) Mandatory **Job Description**: - we are seeking an experienced salesperson with a strong background in civil engineering to join our team. They will leverage their technical knowledge to effectively communicate the value of properties to clients and provide expert advice...
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Customer Support
2 days ago
Pune, Maharashtra, India arcatron mobility Full timeContact and engage customers who abandoned their carts. Persuade them to complete their purchases. Assist in optimizing cart recovery strategies. **Requirements**: Strong communication skills. Ability to handle objections. Detail-oriented and organized. Enthusiastic learner. **Requirements**: MBA or graduate fresher with excellent communication...
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Technical Support Engineering
2 weeks ago
Pune, Maharashtra, India Microsoft Full timeWith more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ensuring...