Urgent Nobroker

2 weeks ago

Bengaluru, Karnataka, India NoBroker Full time

About Us NoBroker com is the world s top C2C online real estate platform with a customer base of 8 5 million and an impressive 10x growth in the last year Backed by 151 million in funding from renowned investors like General Atlantic Tiger Global and SAIF Partners the company is headquartered in Bangalore and employs over 4 000 people Responsibilities of the Candidate - Act as relationship manager for the Paid customers of NoBroker - Build sustainable relationships and trust with customer accounts through open and interactive communication - Identify and assess customers needs to effectively upsell or cross-sell relevant products or services - Service customer in finding the right tenant house as per the requirement of the customer - Dial outbound and attend inbound calls of customers and leads- Use internal tools and methods to provide the best possible service to the customer - Negotiate with leads on behalf of customers - Keep customers up-to-date on the progress of his account - Follow communication procedures guidelines and policies Go extra mile to provide excellent customer service Requirements - Education- Any Undergraduate BBA B Tech BA etc - Excellent verbal and written communication - Good Interpersonal skills numerical and analytical ability - Decision-making skills - Language required English Hindi or English Hindi 1 South Regional Language Kan Tel Tam - Proficient in MS Office Excel Word - Should be flexible for the day shift- 9 hours of login between 8 AM - 10 PM - Comfortable with working 6 days a week and the week off will be on weekdays ref updazz com

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