▷ (15h Left) Banking Hiring_ VKYC

21 hours ago


Navi Mumbai Mumbai, India V Konnect Full time

Job Description Role & Responsibilities: Team Management - Lead and manage a team of Video KYC Officers to ensure achievement of performance targets - Monitor daily activities, call volumes, and quality of KYC verifications - Coach, mentor, and support team members to enhance performance and ensure adherence to compliance standards Operational Efficiency - Oversee smooth and error-free Video KYC operations to maintain high levels of customer satisfaction - Effectively allocate resources to handle volume fluctuations and peak workloads Compliance & Quality Control - Ensure all KYC verifications comply with regulatory guidelines and internal quality standards - Implement quality control measures and corrective actions to minimize errors



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