Data Operations Analyst

The Company Egon Zehnder Egon Zehnder is trusted advisor to many of the world s most respected organizations and a leading Executive Search firm with more than 600 consultants and 69 offices in 41 countries spanning Europe the Americas Asia Pacific the Middle East and Africa Our clients range from the largest corporations to emerging growth companies government and regulatory bodies and major educational and cultural institutions The firm is a private partnership which allows us to operate independent of any outside interests As a result of this unique culture Egon Zehnder has the highest professional staff retention rate for a global firm in our profession We have a blue-chip client base across all industries and operate at the Board and senior management level Knowledge Centre India KCI Knowledge Center India KCI is the central engine that drives the operational value for the firm Established in 2004 KCI has evolved over the years from purely operational efficiencies into more value-added service offerings becoming a true business partner There are various teams based at KCI that work with Global Offices Practice Groups and the Management across all aspects of the firm s business life cycle With a headcount of more than 500 the center has 5 core teams working including Experts Research Operations Visual Solutions Projects CV Capture and Digital IT working round the clock on many mission critical elements Requirements Key Responsibility Areas Add Update information in the French Language into a proprietary data base classified and categorized appropriately per defined standards Ensuring Quality of information entered in the data base is free from error Coding Information to be classified in the data base under the following categories to be easily and accurately referenced Function being performed by candidate Company Business Sector with which person is working Position at which candidate is working Data Transfer Transferring Confidential Candidate and Company information from documents in French into the data base Interaction with Client Communicate directly with client w r t queries 80 Written 20 Verbal Skills required o Excellent French Language skills French to English and vice versa Personality Self-driven results-oriented with a positive outlook and a clear focus on high quality A natural forward planner who critically assesses own performance Reliable tolerant and determined Attitude Positive outlook towards work Quality Focus Adhere to quality standards and be quality conscious Strong Client Focus Understand client s requirement and believe in Client first always Team Player Adapt to a team and show positive team spirit Self-Management Manage responsibilities and be accountable Communication Skills Good Verbal and written Communication skills 80 Written 20 Verbal Problem Solving and Judgment Ability to understand problem accurately and quickly respond to query be able to interpret information Result Orientation Quality and Efficiency driven Internet Surfing judgment and ability to Interpret information of the internet Sound General Knowledge General Business and Market knowledge with a keen sense to learn Computer Knowledge MS Office Email etiquette Experience Work experience in any industry performing a similar or a related role preferably from BPO KPO industry non-voice based process Education Graduate Other requirements should be willing to work in shifts Location The position is Remote or based at Egon Zehnder Knowledge Center India KCI Plot no 29 Institutional Area Sector 32 Gurgaon Benefits Benefits which make us unique At EZ we know that great people are what makes a great firm We value our people and offer employees a comprehensive benefits package Learn more about what working at Egon Zehnder can mean for you Benefits Highlights 5 Days working in a Fast-paced work environment Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits Accident Insurance Potential Growth for you We will nurture your talent in an inclusive culture that values diversity You will be doing regular catchups with your manager who will act as your career coach and guide you in your career goals and aspirations EZ Commitment to Diversity Inclusion Egon Zehnder aims for a diverse workplace and strives to continuously lead with our firm values We respect personal values of every individual irrespective of race national or social origin gender religion political or other opinion disability age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients We are committed to creating an inclusive environment and supportive work environment where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment recruitment training promotion or remuneration Egon Zehnder is an Equal Opportunity Employer Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin disability or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity