Marathi & Hindi | BPO Voice

2 weeks ago


Pune, Maharashtra, India Credicus Business Services Full time
Job Description

Roles and Responsibilities

- Handle customer calls, emails, and chats to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers issues, and offering solutions promptly.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve sales targets and improve overall performance metrics.
- Stay updated on product knowledge and company policies to provide informed support.

Desired Candidate Profile

- 0-3 years of experience in BPO voice process (inbound/outbound calling).
- Strong communication skills in Marathi & Hindi languages.
- Ability to work on rotational shifts including weekends and holidays.
- Basic computer literacy for data entry purposes.
- High school diploma or equivalent required; graduation preferred.

Profile- Bpo Process Voice

- Fresher Experience
- work from office
- immediate joiner

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