22/08/2025) Marathi-Hindi Fresher || BPO-Telecaller

2 weeks ago


Pune, Maharashtra, India Credicus Business Services Full time
Job Description

Key Responsibilities:

- Make outbound calls to customers (sales/support/reminder/follow-up, depending on process)
- Explain products or services to customers clearly and effectively
- Handle customer queries, complaints, or requests
- Maintain daily call logs and update CRM tools
- Follow call scripts and company guidelines
- Achieve daily/weekly/monthly call or conversion targets
- Maintain professional tone and customer focus during calls

Required Skills:

- Good communication skills in Marathi and Hindi
- Basic computer knowledge (typing, using a browser/CRM)
- Polite, patient, and customer-friendly attitude
- Willingness to learn and grow in the BPO sector
- Ability to handle rejection and stay motivated

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