Manager, Compute Infrastructure

Career Category Information Systems ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases and make people s lives easier fuller and longer We discover develop manufacture and deliver innovative medicines to help millions of patients Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting edge of innovation ABOUT THE ROLE Role Description This onsite role based in Hyderabad leads a WINTEL operations shift to ensure 24 7 coverage operational continuity and infrastructure resilience The Manager is responsible for the global WINTEL infrastructure driving availability performance and security through hands-on engineering structured troubleshooting and continuous improvement This is a technical role responsible for managing complex Windows server environments The role includes planning implementation performance tuning and maintenance of enterprise server platforms with a focus on reliability security and automation The ideal candidate will have a proven track record in Compute WINTEL Infrastructure Operations and have a passion for fostering innovation and excellence in the biotechnology industry Additionally collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence The ideal candidate will have a strong background in Windows Server delivery and operations coupled with leadership and transformation experience This role demands the ability to drive and deliver against key organizational strategic initiatives foster a collaborative environment and deliver high-quality results in a matrixed organizational structure Please note this is an on-site role based in Hyderabad Roles Responsibilities Lead and develop a high-performing team managing Windows Server Develop and maintain server security and compliance standards Contribute to infrastructure design and architecture planning Implement automation using PowerShell Python or Ansible Monitor systems and proactively address performance bottlenecks Collaborate with cross-functional teams on infrastructure needs Document system configurations and operational procedures Basic Qualifications and Experience Bachelor s OR Master s degree with 8 - 13 years of experience Functional Skills Must-Have Skills Advanced knowledge of Windows server systems Experience with virtualization VMware Acropolis Strong understanding of networking and storage integration Hands-on expertise in scripting and automation tools Good-to-Have Skills Experience with cloud services AWS Azure GCP Experience with ITIL processes and frameworks Experience with CI CD and DevOps practices Understanding of configuration management and automation tools SCCM Ansible Professional Certifications Microsoft Certified preferred ITIL Foundation preferred Soft Skills Analytical and problem-solving skills Excellent verbal and written communication Self-motivated with strong ownership mindset Collaboration and team-oriented work style Change management expertise Shift Information This position requires you to be onsite and participate in 24 7 in rotation fashion and may require you to work a later shift Candidates must be willing and able to work off hours as required based on business requirements EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request an accommodation