Lead Infrastructure Engineer – Compute

Position Title D&T Manager – Cloud & Server Platforms Function/Group Digital and Technology Location Mumbai Shift Timing Regular Shift (with On-call Support) Role Reports to D&T Manager  Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the provided Link Purpose of the role Partner with General Mills Solutions Architects, Infrastructure Engineers, Data Architects, Cyber Security Engineers and Analytics Engineers to architect, build and deploy sustainable, secure, reliable & resilient public cloud infrastructure & foundation to support General Mills’ Cloud Line of Business and Data & Analytics projects including associated standards, procedures & processes. The role encompasses architecting solutions, mentoring engineering teams, driving automation, and ensuring alignment with broader business objectives. Ultimately, the role ensures the cloud infrastructure effectively supports General Mills' strategic goals and enables its digital transformation. KEY ACCOUNTABILITIES Task Team Management/Lead Functional Accountability Leads and manages the team Drives team career pathing and growth initiatives, providing mentorship and support to facilitate individual development and advancement. Ensure timely and high-quality delivery of functional and technical deliverables. Proactively support team member’s skill development to prepare them for the evolving needs of our AI-driven platform. Responsible for Budgets Accountable for recruitment and onboarding Leads initiatives in the Platform area Technology Roadmap / Product Lifecycle Prepare and own Platform technology road maps as per business and D&T vision Collaborate with the architects and other stakeholders to develop comprehensive long-term technology roadmaps and associated deliverables. Lead Transformation/Innovation initiatives– Design, Plan, implement and support. Continue to improve technology recovery strategy and process for Compute Platform activities. Operational Support Assist with medium to high-level troubleshooting leveraging various Platform services to identify root cause. Work with vendors as needed to resolve issues. Own and lead deep dive for complex/Critical issues and ensure timely resolution. Manage stakeholders and communication of high impact platform related issues. Project Implementation Work with project teams and vendors to provide platform design and optimization recommendations Assist with project planning, execution, and implementation of platform related projects. Designing the overall architecture of the platform & system, considering scalability, security, and maintainability. This may involve creating detailed diagrams and specifications. Drive optimization and innovation projects in Platform area suggesting novel solutions for the issues. Identifying potential risks and developing mitigation strategies to minimize disruptions and ensure project success Continuous Improvement & Innovation Lead initiatives to enhance platform reliability, availability, maintainability, and cost-effectiveness. Mentor and support platform engineers in optimizing and automating their workflows, including migration, provisioning, and deployment processes. Champion best practices for Platform and promote a culture of automation. Understand the vision of the business as well as IT Infra future technology and relate it with existing set up and prepare business case for adopting the same. Plan the IT Infra Digital transformation and drive till execution Administrative Administrative or other duties as assigned or required Drive the technical capability of team and train MINIMUM QUALIFICATIONS Experience or exposure to multiple knowledge proficiencies including: Extensive experience in designing, implementing, and maintaining robust and secure IT infrastructure across Windows/Linux environments. Proven team management experience. Provide leadership and management for a team, driving the achievement of functional goals. Deep understanding of IAM principles including access control models (RBAC), identity federation, single sign-on (SSO), and least privilege principles. Knowhow of automating infrastructure provisioning and management using Ansible/Salt. Deep understanding of various storage architectures including SAN (Storage Area Network), NAS (Network Attached Storage), object storage, and cloud-based storage solutions. Experience with different storage protocols including iSCSI, Fibre Channel, NFS, SMB/CIFS, and object storage protocols. Experience with storage virtualization technologies and good understanding of storage virtualization platforms like VMware vSAN, NetApp ONTAP, or similar solutions. Proven ability to foster team member growth and career advancement. Provided effective leadership and oversight to ensure the successful and timely delivery of functional and technical deliverables. Mentor team members in leveraging AI and new technologies to excel in the Platform area. Proven experience in managing the recruitment and onboarding processes. Co-ordinate with different enterprise vendors (Google, Harshi Corp, Microsoft etc.) & Teams to resolve any issue Proven track record of leading Enterprise scale infrastructure upgrades and migrations in the Platform & infrastructure area. Basic knowledge on containerization technologies (Docker, Kubernetes). Good hands-on experience on observability and monitoring tools (SCOM, Datadog, etc.) Proven ability to manage complex projects, troubleshoot critical issues, and ensure high availability. Proficient in administering Windows Servers/ Linux distributions (e.g., Red Hat Enterprise Linux) including OS installation, configuration, patching, and performance tuning. Administer and maintain our configuration management systems, including Salt Stack and Ansible. Manage and maintain Red Hat Satellite, including upgrades, migrations, and integrations with cloud platforms. Proficient in scripting languages (e.g., PowerShell, Bash) to automate routine tasks, improve efficiency, and enhance infrastructure management. Excellent communication and collaboration skills to effectively work with cross-functional teams. Proven experience working in agile environments, participating in sprint planning, daily stand-ups, retrospectives, and other agile ceremonies. Demonstrated ability to lead and mentor junior engineers, providing guidance, training, and support. Experience managing projects and teams is desirable. Experience implementing and maintaining security best practices across the infrastructure, including access control, vulnerability management, and security hardening. Proficiency in at least one major public cloud platform (AWS, Azure, GCP – specify which are required) including a deep understanding of their services and capabilities. Strong skills in Infrastructure as Code using tools like Terraform to manage and automate infrastructure provisioning. Experience on PowerShell Workflow Automation, network protocols (e.g., TCP/IP, BGP) & storage technologies (e.g., SAN, NAS, cloud storage) is beneficial Experience with monitoring tools (e.g., Prometheus, Grafana, Datadog) Mandatory Skills : Team Management, Windows /Linux Server Administration, Any Public Cloud (AWS, Azure, GCP), Terraform, Scripting(PowerShell, Bash), Python, Observability, Automation Tools PREFERRED QUALIFICATIONS Integration of Gen AI and Agentic AI capabilities into compute workloads, components etc. Understanding of security best practices and compliance regulations related to AI in platform area. Experience in integrating LLMs for tasks such as natural language processing of logs and automated documentation generation Architecture approaches leveraging AI, for example: infrastructure with self-healing capabilities, using AI to automatically detect and remediate issues without human intervention. Know-how of using AI agent for code maintenance AI-driven automation, monitoring (anomaly detection, prediction, capacity planning) & troubleshooting experience. Actively coaches and mentors’ junior engineers, providing technical guidance and fostering their professional growth. Motivates and challenges peers Proactively identifies and analyzes operational inefficiencies and technical challenges within the cloud infrastructure. Takes initiative to develop and implement solutions that improve team effectiveness, optimize processes, and enhance overall system reliability. Develop value-adding insights, tools, and strategies Ability to foster a collaborative, positive, and high-performing team environment. Provided effective leadership and oversight to ensure the successful and timely delivery of functional and technical deliverables. Skilled in assigning tasks effectively, fostering autonomy and accountability within the team Develops innovative solutions, tools, and strategies to improve cloud infrastructure efficiency, scalability, and security. Actively seeks out and incorporates new technologies and best practices from both internal and external sources to enhance the team's capabilities. Presents information and data in a manner appropriate for the audience Presents complex technical information and data clearly and concisely to both technical and non-technical audiences, tailoring communication style to ensure effective understanding and engagement. Self-directed and accepts responsibility for his/her own work. Aligns individual and team priorities with overall business strategy and vision, ensuring that cloud infrastructure initiatives directly support organizational goals. Demonstrates self-direction, initiative, and accountability for individual work and the overall success of team projects. Takes ownership of tasks and proactively addresses challenges to ensure timely and high-quality delivery. Ability to work effectively with cross-functional teams and stakeholders.