(Urgent Search) Senior Technical Support Executive

1 day ago

Bengaluru India White Horse Manpower Full time

Job Description

Role Information

Service Desk (L1) Agent 2A
Role Designation Senior Technical Support Executive

To apply call 8884499448/8494849452

Mandatory requirement for experienced candidates: 12-18 months work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc. Intermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows) Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution. Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions Intermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers. Basic networking knowledge Time Management Skills Being proactive and show the utmost respect for customer's time Good time management, ensuring all contacts with customers add value Ability to Multitask

To apply call 8884499448/8494849452

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