Deputy Sales Manager

2 days ago

Chandigarh India Oberoi Hotels & Resorts Full time

Job Description This position is responsible for achieving budgeted room nights and revenue target in a defined territory through 100% retention of all existing key accounts, driving deeper penetration into existing clients potential and meeting business development targets by acquiring all targeted accounts from the prospect list. Key Responsibilities - Develop a Key Account Management plan for each Key Account assigned. - Ensure continuous focus on acquisition by developing and acting on a Sales Pipeline - Develop and proactively update a Prospect list for business development - Conduct Client Business Reviews for assigned Key accounts per agreed periodicity with the client. Business reviews to be in the form of meetings with minutes and a formal presentation of data/ key benefits and outcomes. - Ensure comprehensive coverage and knowledge of assigned territory - Actively seek opportunities to grow domestic leisure and MICE business for the Company properties. - Introduce new service / product upgrades to Key clients through show and tell and appropriate entertainment to get them to experience the Company's products and services. - Effectively partner Hotel operations teams to meet and exceed customer expectations. - Achieve agreed sales targets through effective market penetration and customer contact. - Assist in the development and preparation of the Sales and Marketing Plan and Sales Budget. - Prepare and maintain on-line, updated relevant documentation, records, formats and MIS for easy referencing and retrievability. - Ensure timely, accurate and comprehensive update of all client data into Sales Logix - To keep abreast of market factors and competitor activity. Continuously benchmark company products and services against competitors to ensure the company remains Best in class. - Co-ordinates and ensures the efficient operation of F&B functions, guest stays to ensure revenue maximization and customer satisfaction. - Maintains close contact with guest and market and to earn goodwill and recommends modification of product, services, amenities based on analysis of feedback. - Assists in F&B promotion and special promotional activity. - Organizes PR activity, to ensure goodwill and effective market penetration, with in corporate guidelines. Key Requirements - Graduate with over 5 years of experience in luxury hospitality sales. - Excellent written and verbal communication skills. - Good understanding of key business drivers. - Good knowledge of the local market, external competitor activity and market trends/ opportunities - Sharp analytical mind, with good attention to detail. - Ability to multi-task on issues. - Ability to work independently and on own initiative. - Professional approach and demeanor. - High results orientation

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