Senior Principal Consultant- Salesforce Technical Project Manager

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Senior Principal Consultant- Salesforce Technical Project Manager The Salesforce Technical Project Manager TPM leads the planning execution and delivery of Salesforce initiatives bridging the gap between business needs and technical execution This role requires deep expertise in the Salesforce platform project management methodologies and stakeholder communication Responsibilities Requirement Gathering Collaborate with stakeholders to capture business needs and translate them into technical specifications Solution Design Architect scalable Salesforce solutions using custom objects workflows integrations and automation tools Project Planning Develop detailed project plans with timelines milestones and resource allocation strategies Team Leadership Manage cross-functional teams including developers admins testers and analysts Technical Oversight Review designs code and configurations to ensure alignment with Salesforce best practices Agile Execution Facilitate Agile ceremonies like sprint planning retrospectives and backlog grooming Stakeholder Communication Provide regular updates on project status risks and deliverables to internal and external stakeholders Quality Assurance Oversee testing and validation processes to ensure defect-free deployments Post-Implementation Support Deliver training and support to end users ensuring adoption and issue resolution Qualifications we seek in you Minimum qualifications B E or B Tech or MCA Deep knowledge of Sales Cloud Service Cloud Marketing Cloud and FSL Proficiency in Apex Lightning Components APIs and integration tools Experience with Agile Scrum and Waterfall methodologies Familiarity with Jira Confluence Git CI CD and DevOps practices Strong ability to manage stakeholders and lead cross-functional teams PMP PMI-ACP or Salesforce certifications preferred Preferred qualification Bachelor s or Master s degree in Computer Science Engineering or related field Experience with Salesforce integrations using MuleSoft or other middleware Background in enterprise architecture or digital transformation projects Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training