Senior Principal Consultant- Salesforce-FSL Solution Architect

22 hours ago

Noida, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Inviting applications for the role of Senior Principal Consultant- Salesforce-FSL Solution Architect 

A Field Service Lightning (FSL) Solution Architect is responsible for designing and implementing scalable Salesforce solutions for field service operations. This role requires deep expertise in Salesforce Field Service Lightning, Service Cloud, and technical architecture. Here are some key responsibilities

Responsibilities:

1. Requirement Gathering: Collaborating with stakeholders to understand business needs and translating them into technical specifications.

2. Solution Design: Designing and configuring Salesforce Field Service Lightning solutions to meet specific business requirements.

3. Implementation: Leading the implementation and deployment of Field Service Lightning solutions.

4. User Training: Providing training and support to end-users to ensure they can effectively use the system.

5. System Optimization: Continuously optimizing Salesforce processes to enhance efficiency and effectiveness.

6. Technical Support: Troubleshooting and resolving any issues related to Salesforce Field Service Lightning.

7. Documentation: Documenting processes, creating user guides, and maintaining detailed records of services performed.

Qualifications we seek in you
Minimum qualifications
• B.E or B.Tech or MCA
• Salesforce Platform: Proficiency in Salesforce, including Service Cloud and Field Service Lightning.
• Configuration and Customization: Experience in configuring and customizing Salesforce solutions to meet business needs.
• Data Management: Knowledge of data management practices, including data migration and integration.
• Mobile Solutions: Familiarity with mobile solutions and applications for field service operations.
• APIs and Integration: Experience with Salesforce APIs and integration with other systems.
• Problem-Solving: Ability to identify issues and develop effective solutions.
• Communication: Strong verbal and written communication skills to interact with stakeholders and end-users.
• Project Management: Skills in managing projects, including planning, execution, and monitoring.
• Team Collaboration: Ability to work effectively with cross-functional teams.
• Customer-Focused: A customer-centric approach to ensure solutions meet user needs and expectations.

Preferred qualifications
• Certifications in Salesforce/Product Owner

  • Senior Principal Consultant- Salesforce-FSL Solution Architect

    1 day ago

    Noida, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

  • Senior Principal Consultant- Salesforce-FSL Solution Architect

    7 days ago

    Noida, Uttar Pradesh, India Genpact Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Principal Consultant- Salesforce-FSL Solution Architect-ITO Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling...

  • Salesforce FSL Architect

    1 day ago

    Noida, India Antal International Full time

    Job Description Roles & Responsibilities Lead the end-to-end FSL solution design and architecture. Define system integrations, mobile strategies, and data migration approaches. Provide technical governance and best practices for developers and consultants. Ensure scalability, performance, and security compliance in FSL implementations. Act as a key...

  • Salesforce FSL Architect

    23 hours ago

    Noida, India Antal International Full time

    Job Description Roles & Responsibilities Lead the end-to-end FSL solution design and architecture. Define system integrations, mobile strategies, and data migration approaches. Provide technical governance and best practices for developers and consultants. Ensure scalability, performance, and security compliance in FSL implementations. Act as a key...

  • Senior Principal Consultant- Salesforce-fsl Solution Architect

    3 weeks ago

    Noida, Uttar Pradesh, India GENPACT Full time

    Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster...

  • Senior Principal Consultant- Salesforce-FSL Solution Architect

    2 weeks ago

    Noida, India Genpact Full time

    Job Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...

  • Senior Principal Consultant- Salesforce-FSL Solution Architect

    2 weeks ago

    Noida, India Genpact Full time

    Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

  • Senior Principal Consultant Salesforce FSL Tech Lead

    2 weeks ago

    Noida, India Genpact Full time

    Job Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...

  • Senior Salesforce FSL Developer

    2 weeks ago

    Noida, Gurugram, Bengaluru, India Freelancer David Santosh Stany Nazareth Full time

    Job Description Job Title: Senior Salesforce FSL Developer Experience: 7+ Years Location: Noida, Bangalore, Hyd , Gurugram, Pune Budget: 20 LPA Responsibilities: Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL), including custom Lightning Web Components (LWC), Apex classes, triggers, workflows, process builder...

  • Senior Salesforce FSL Developer

    6 days ago

    Bengaluru, Hyderabad, Noida, India Trantor Full time US$ 90,000 - US$ 1,20,000 per year

    Role: Senior Salesforce FSL DeveloperExperience: 3+ yearsLocation: Bangalore, Chennai, Gurgaon, Jaipur, Jodhpur, Kolkata, Madurai, New Delhi, Noida, Pune, Warangal, HyderabadWork mode: Hybrid (3 days in a week - WFO)JD for reference as under:Responsibilities:Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL),...