Resource Allocator – Departures

Job Description

About Business

JOB DESCRIPTION

Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani Airports Holding Limited: Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.

Job Purpose: Executive - AOCC/JCC is responsible for monitoring and coordinating the allocation of airport resources such as parking stands, boarding gates, check-in counters, and baggage belts across terminals and for non-scheduled operators during shifts. The role ensures accurate updates to flight information systems and effective collaboration with internal and external stakeholders to maintain smooth operations and deliver a seamless passenger experience.

Responsibilities

Airport Shift Operations:

Assist the Shift Manager in overseeing all shift operations, ensuring resources are allocated efficiently and operational needs are met.

Timely and accurate update of flight status on Flight Information Display Systems (FIDS) and the airport website for passengers, visitors, and stakeholders.

Coordinate with ATC, medical services, and terminal operations to manage emergency situations efficiently.

Resource Monitoring At Terminals

Allocate Terminal 3 resources (check-in counters, baggage belts) and Terminal 1 resources (parking stands, boarding gates, check-in counters, baggage belts) based on the needs of airlines and ground handlers.

Ensure efficient use of resources by monitoring availability and adjusting assignments as needed to maintain smooth airport operations.

Non-Scheduled Aviation Management

Work with non-scheduled/general aviation operators to allocate parking stands and hangar space based on flight plans and availability.

Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances in accordance with flight plans.

Stakeholder Relationship

Effectively coordinate with ground handlers, airlines, non-scheduled operators, terminal operations, airside services, and aviation services to ensure smooth operations during the shift.

Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.

Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.

Documentation And Reporting

Maintain shift logs and operational records for audits, compliance checks, and management reporting.

Support the preparation of flight reports, shift summaries, and resource allocation documentation.

Ensure accurate operational data entry in systems to facilitate correct billing and invoicing for aero and non-aero services.

Training And Development

Support new employees through on-the-job training and familiarize them with AOCC operations and SOPs.

Participate in refresher and cross-functional training to ensure seamless coordination with other departments.

Flight Announcements And Status Updates

Perform manual or automated announcements within the terminal as required by airlines or terminal operations.

Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.

Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).

Key Stakeholders - Internal

Duty Manager - AOCC/JCC

Airport Operations Team

Air Traffic Control

Airport Security

Emergency Medical Services

Engineering & Maintenance Team

Health, Safety & Environment (HSE) Team

Key Stakeholders - External

Airlines

Ground handlers

Non-scheduled operators

Government agencies (Customs, Immigration, CISF, ARC, Air Force, Military)

Medical agencies

Qualifications

Educational Background:

Bachelor&aposs Degree in Aviation Management, Business Administration, or a related field

Work Experience

3-5 years of relevant experience in airport operations.