Head Digital Transformation

Job Description

JOB PURPOSE

The Lead, Procurement Centre of Excellence (COE) function is responsible for setting up, driving, and overseeing the Group's procurement policies, processes, and governance structures. This role will lead the team, ensure the development of integrated procurement strategies, and drive continuous improvement efforts across the procurement function, ensuring alignment with business goals and best practices in procurement operations.

KEY ACCOUNTABILITIES

Procurement COE AOP and Strategic Initiatives

- Accountability:
- Lead the setup and management of the Procurement COE Team and organization.
- Ensure the alignment of the COE objectives with the Annual Operating Plan (AOP).
- Drive capability and competency development initiatives for the team.
- Implement employee engagement and performance management activities.
- Key Performance Indicators:
- % of job roles defined and backfilled.
- Employee pulse feedback and engagement scores.

Group Wide Procurement Policies, Process, and Performance Management Framework

- Accountability:
- Build and review the Group-wide integrated procurement policies, focusing on optimization of DOP (Document of Procurement).
- Define, develop, and implement new procurement processes and governance models.
- Develop and manage the Functional architecture and Data flow for integrated procurement tools (SAP MM, SAP ENFA, SAP Open Text, MIDAS, Procure Tiger).
- Key Performance Indicators:
- Approved Group-wide integrated procurement policies, processes, and operation manuals.
- % of departments covered under the new process model.
- Innovation and continuous improvement benchmarks.

Innovation and Excellence

- Accountability:
- Support the implementation of a continuous improvement culture within the Group Procurement organization.
- Build and leverage Visual Procurement Analytics dashboards and automated progress reporting tools.
- Key Performance Indicators:
- Number of process improvements implemented as per the plan.
- Number of process improvement benefits approved by the MAG (Management Audit Group).

Master Data Management and Governance

- Accountability:
- Ensure accuracy and integration of procurement master data across SAP and other digital platforms.
- Design and implement operational governance processes for effective master data management.
- Review and refine existing category structures to enable better spend visibility and reporting.
- Key Performance Indicators:
- Harmonized category nomenclature and structure at the group level.
- Accuracy of vendor and item master data.
- Visibility and controls in procurement release strategy.

Procurement Performance Framework and Benchmarking

- Accountability:
- Define, develop, and implement the procurement performance framework (SLA/KPI, savings computation, measurement mechanisms).
- Develop MIS/Reporting templates for procurement performance tracking.
- Key Performance Indicators:
- % of processes covered by structured KPIs and MIS reporting frameworks.
- Supplier coverage through performance management scorecards.
- Number of benchmarking reports published.

Process Transition and Stabilization

- Accountability:
- Support the operational stabilization of eSourcing and centralized PR-PO processes.
- Key Performance Indicators:
- % of operational stabilization achieved.

EXTERNAL INTERACTIONS

- Suppliers: Manage and build strong relationships to ensure timely procurement and resolution of issues.
- IT Service Providers: Collaborate for the design and implementation of procurement-related IT solutions and platforms.

INTERNAL INTERACTIONS

- Sector Procurement Heads (Energy/T&UI): Align procurement processes and strategy with sector-specific requirements.
- Group MAG and GCFO-Operations: Collaborate on governance, compliance, and financial oversight.

FINANCIAL DIMENSIONS

- This role is crucial in managing procurement-related costs and ensuring the implementation of cost control measures in line with the Group's procurement strategy.

OTHER DIMENSIONS

- Team Leadership:
- Lead and develop a high-performing team within the Procurement COE.
- Foster a culture of collaboration and continuous learning.
- Multi-location Operations Exposure:
- Ensure the smooth integration and alignment of procurement processes across multiple locations and departments within the organization.

EDUCATION QUALIFICATIONS

- Bachelor of Engineering (Any discipline, though Mechanical or Electrical Engineering preferred).
- MBA/Postgraduate Diploma in Business Management, specializing in Operations Management, Supply Chain Management, or similar fields.

RELEVANT EXPERIENCE

- 14-16 years of total experience in sourcing, procurement, or supply chain management operations.
- 8-9 years of experience as a process owner/solution architect within the procurement or supply chain domain, especially in large multi-sector organizations.
- Proven experience in setting up and leading a Centre of Excellence (COE) in Procurement.
- Experience with SAP ERP, eSourcing platforms, and category management systems.
- Basic certifications in LEAN Six Sigma or other process improvement methodologies.
- Strong understanding of procurement processes, including project and O&M procurement, inventory management, and GST requirements.

COMPETENCIES

- Problem Solving & Analytical Thinking: Ability to analyze complex procurement challenges and develop effective solutions.
- Planning & Decision Making: Capable of setting clear goals, making data-driven decisions, and ensuring their implementation.
- Capability Building: Lead efforts to build procurement capabilities, develop training programs, and promote team engagement.
- Strategic Orientation: Focus on long-term procurement strategies that align with organizational objectives.
- Stakeholder Focus & Networking: Build and maintain strong relationships with both internal stakeholders and external partners.
- Execution & Results: Ensure the successful execution of procurement strategies and drive operational excellence.
- Teamwork & Interpersonal Influence: Promote collaboration, team development, and communication across departments.
- Personal Effectiveness & Social Awareness: Demonstrate leadership, time management, and social responsibility.
- Entrepreneurship: Drive innovation, and continuously seek out ways to improve procurement processes and solutions.

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