[18/09/2025] Principal Account Manager, ITS

Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Web Services India Private Limited is leading the next paradigm shift in computing and is looking for world-class candidates to join our–enterprise business.
As an IT/ITeS (Large Software Services / BPM) Key Account leader for AWS India, your responsibilities will include building and driving the strategy to increase adoption, and market penetration in these large IT/ITeS Accounts and building long-term business and marketing opportunities.
Key job responsibilities
• The candidate would drive A/ Internal Digital Transformation B/ Get To Market – SaaS Platform Modernization C/ Data driven Innovation and D / Generative AI conversations, sales plays and adoption.
• The candidate would drive regular and deeper executive engagement between customer and AWS and ensure “Top to Top” connect from both sides.
• The candidate would have the charter of driving regular, strategic, business transformation & roadmap oriented, P&L conversation with LOB/ISUs/Industry Vertical Heads, with regards to the GSI owned SaaS IP and Platforms.
• The candidate would have the charter of engaging with the LOB Delivery Heads or Horizontals leaders (e.g. AIML/IOT/Analytics), and be able to drive success of their Migration / Modernization strategy around the SaaS Platforms. He/she should be able to provide guidance & leadership to the Account specific ProServ/SA/Other teams and drive the execution excellence behind the success of the project and Pilots.
• The candidate would be able to evangelize with CTO office to replicate the success achieved with SaaS IP/Platforms on the LOB side and be able to drive application transformation. Also, interface with Product Management & leadership in this BU for product transformation.
• The ideal candidate will possess a key account management or business development background that enables them to engage at all levels of a customer and partner organization, including C-levels of the business and IT.
• He/She will also demonstrate a strong technical competency focused on the IT landscape and cloud computing.
• He/she should be a self-starter who is prepared to develop and execute against a coverage plan business objectives

A day in the life
As an Account manager, you will be the owner of your assigned territory and will focus on driving digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers. In this role, you will partner closely with internal stakeholders and represent the entire portfolio of AWS products and services across your assigned customer base within the ITS segment. You will act as a thought leader and advisor to our customer and help influence the technology decisions they make and accelerate sell-to and sell-with sales motions to help drive growth of our customers and AWS.
Research and preparation for the day’s customers meetings and calls
Collaborate with Cross functional teams on pitches and demos
Customer meeting(s) and customer cadence calls
Stakeholder mapping
Ensure high standards and maintain SFDC hygiene

About the team
Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

You’re surrounded by innovation. You’re empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it's always "Day 1".
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
The right person will possess 15+ years of experience in account management / business development in Tech Industry • Direct field & key account management experience in working with enterprise accounts in the Global System Integrators (GSI) or IT/ITES space • Demonstrated ability to engage and influence C-level executives. Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences. • Strong technical competencies in the areas of cloud computing, SOA, web services and enterprise software. Should be a graduate with preferably post-graduation degree.

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