SAP-AMS-Service Delivery Manager
5 days ago
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Key Responsibilities - Governance & Delivery - Own end-to-end service delivery governance for SAP AMS. - Act as primary interface between ATG stakeholders and AMS teams. - Ensure SLA compliance, performance reporting, and escalation management. - Operational Excellence - Drive governance forums, dashboards, and KPI presentations. - Oversee incident, problem, and change management processes. - Portfolio & Resource Management - Manage enhancement portfolio, resource allocation, and demand prioritization. - Collaboration - Work with ATG CoE and SAP RISE teams for release planning and upgrades. - Continuous Improvement - Optimize service quality and reduce ticket volumes. Your Profile - Experience: 14-16 years in SAP AMS service delivery and governance. - SAP Expertise: Strong knowledge of SAP S/4HANA Finance & Retail modules and AMS processes. - Frameworks & Tools: ITIL v4, service management tools (e.g., BMC Helix), SAP CALM. - Governance & Reporting: SLA management, KPI dashboards, escalation handling. - Leadership: Excellent communication, stakeholder engagement, and portfolio management. - Certifications: ITIL v4, PMP (preferred). Key Skills - SAP AMS (Application Management Services) - Service Delivery Manager - S/4 Hana Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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Customer Engagement Manager
3 weeks ago
Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and...
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Client Delivery Manager
2 weeks ago
Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused...
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Sap Delivery Manager
3 weeks ago
Bangalore, Karnataka, India Bosch Full timeCompany Description Bosch Global Software Technologies Private Limited is a 100 owned subsidiary of Robert Bosch GmbH one of the world s leading global supplier of technology and services offering end-to-end Engineering IT and Business Solutions With over 28 200 associates it s the largest software development center of Bosch outside Germany indicating that...
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SAP AMS Project Manager
7 days ago
bangalore, India LTIMindtree Full timeLocation - Pan India Notice period - 30 days to 15 days 15 years of experience including service delivery management experience for large SAP AMS program Roles and responsibilities Be responsible of the overall engagement in terms of budget Customer satisfaction contractual compliancy service continuity team members motivations respect of qualitative timely...
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SAP-Service Delivery Manager
4 days ago
Bangalore, India Jobted IN C2 Full timeChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...
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SAP-Service Delivery Manager
5 days ago
bangalore, India Capgemini Full timeChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
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Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and...
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It Technology Services Senior Specialist
12 hours ago
Bangalore, Karnataka, India SAP Full timeWe help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and...
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Delivery Manager
2 weeks ago
Bangalore, India Mphasis Full timeJob Description Role: Delivery Manager – AMS Location: Offshore/India Who are we looking for? We are looking for a strong Delivery Manager with 15+ years of relevant experience as technical manager with good experience in production support and implementing tools in AMS. Technical Skills: Having strong relevant 15+ years of relevant experience in managing...
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Delivery Manager
2 weeks ago
bangalore, India Mphasis Full timeJob Description Role: Delivery Manager – AMS Location: Offshore/India Who are we looking for? We are looking for a strong Delivery Manager with 15+ years of relevant experience as technical manager with good experience in production support and implementing tools in AMS. Technical Skills: Having strong relevant 15+ years of relevant experience in managing...
