Senior UX Researcher, Quantitative

1 day ago


Hyderabad India Cognizant Full time

Job Description We're looking for a candidate who is passionate about using data to uncover insights, measure user behavior, and shape the future of banking experiences. Primary Responsibilities - Partner with designers, product managers, and engineers to define measurable research questions that guide product decisions. - Analyze large-scale behavioral, survey, and experimental data to understand customer journeys, pain points, and opportunities. - Design and execute quantitative studies (e.g., surveys, log data analysis, A/B testing, multivariate testing). - Develop and apply statistical models to evaluate usability and customer satisfaction across digital platforms. - Create dashboards and metrics that track customer experience health over time. - Translate complex findings into clear, actionable recommendations for stakeholders at all levels. - Design studies that address both user behavior and attitudes - Design and execute end-to-end custom primary research using a wide variety of methods Required Qualifications - 5+ years of experience in UX research. - Strong background in quantitative research methods, statistics, and data analysis. - Experience working with digital analytics platforms (e.g., Google Analytics, Adobe Analytics, Glassbox). - Familiarity with survey platforms and psychometric analysis. - Familiarity with Tableau. - Ability to clearly communicate insights through data visualization and storytelling. - Strong collaboration skills and comfort working cross-functionally. - Experience with Agile Development strongly preferred.



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