Senior UX Researcher, Quantitative

6 days ago

Hyderabad, Telangana, India Cognizant Technology Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We're looking for a candidate who is passionate about using data to uncover insights, measure user behavior, and shape the future of banking experiences.

Primary Responsibilities

  • Partner with designers, product managers, and engineers to define measurable research questions that guide product decisions.
  • Analyze large-scale behavioral, survey, and experimental data to understand customer journeys, pain points, and opportunities.
  • Design and execute quantitative studies (e.g., surveys, log data analysis, A/B testing, multivariate testing).
  • Develop and apply statistical models to evaluate usability and customer satisfaction across digital platforms.
  • Create dashboards and metrics that track customer experience health over time.
  • Translate complex findings into clear, actionable recommendations for stakeholders at all levels.
  • Design studies that address both user behavior and attitudes
  • Design and execute end-to-end custom primary research using a wide variety of methods

Required Qualifications

  • 5+ years of experience in UX research.
  • Strong background in quantitative research methods, statistics, and data analysis.
  • Experience working with digital analytics platforms (e.g., Google Analytics, Adobe Analytics, Glassbox).
  • Familiarity with survey platforms and psychometric analysis.
  • Familiarity with Tableau.
  • Ability to clearly communicate insights through data visualization and storytelling.
  • Strong collaboration skills and comfort working cross-functionally.
  • Experience with Agile Development strongly preferred.

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