Customer Service

3 weeks ago

Gurgaon Haryana, India Strive business solution Full time

Samavesh Marketing Pvt Ltd is looking for a dedicated Senior Repayment Support Executive to join our team The ideal candidate will have a strong focus on customer service and experience in collections though freshers with the right skills and attitude are also welcome to apply You will be responsible for managing repayment processes assisting clients with payment-related inquiries and ensuring timely collections Key Responsibilities Customer Interaction Engage with customers over phone calls to remind them of upcoming repayments and assist with any payment-related queries Collections Execute collection strategies to recover outstanding payments while maintaining a positive customer relationship Payment Tracking Monitor and track payment statuses ensuring timely follow-up on overdue accounts Problem Solving Address and resolve any payment disputes or discrepancies in a professional and timely manner Documentation Maintain accurate records of all customer interactions payment statuses and any action taken in the CRM system Reporting Prepare and submit regular reports on repayment statuses collection efficiency and any challenges faced Compliance Ensure all collection practices are in line with company policies and regulatory requirements Qualifications Experience Open to freshers and experienced candidates experience in collections is a plus Communication Skills Strong verbal communication skills with the ability to engage and negotiate with customers effectively Problem-Solving Skills Ability to handle challenging situations calmly and efficiently Tech-Savvy Basic knowledge of computer systems and experience with CRM software is preferred Organizational Skills Excellent organizational skills with the ability to manage multiple accounts simultaneously Adaptability Ability to work in a fast-paced environment and adapt to changing priorities Age Category Open to all age groups

  • Customer Service Associate

    2 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.** - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance guidelines. - Location: Gurgaon -...

  • Customer Service Executive

    7 days ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...

  • Customer Service Executive

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift(Includes night shifts too) and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual interview Reach Us -...

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • 3 Days Left: Mannubhai

    7 days ago

    Gurgaon, Haryana, India MannuBhai Service Expert Full time

    We re Hiring Customer Care Executive Follow-Up Role Location Gurgaon Haryana- Open Positions 2 Female Candidates Working Days 6 Days a Week - Rotational OffPosition Customer Care Executive CCE - Follow-Up Key Responsibilities - Make follow-up calls to existing and potential customers - Maintain accurate records of calls and update CRM regularly - Coordinate...

  • Customer Service

    2 days ago

    Gurugram, Haryana, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Support (Voice)** **Qualification - 12th + 6 months International BPO Experience** **Must have excellent communication skill.** **Salary Range - 23K to 30K ( as per process)** **Shift - Night Shift** **Immediate Joiner required** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Education**: -...

  • Customer Service Associate

    4 weeks ago

    Gurgaon, Haryana, India Aviation Indeed Full time

    Job Title Customer Service ExpertLocation Vatika Business Park Sector 49 Sohna Road Gurgaon 122018 Industry Aviation Hospitality Travel OTA BPO Work Type Full-Time Rotational Shifts 24x7 Operations Make the Move from a Job to a CareerAre you ready to elevate your customer service career in a dynamic and fast-paced environment Join us and...

  • Associate- Customer Service

    7 days ago

    Gurgaon, Haryana, India Alight Full time

    Our story At Alight we believe a companys success starts with its people At our core we Champion People help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight Our Values Champion People be empathetic and help create a place where everyone belongs Grow with purpose Be inspired by our higher calling of improving lives...

  • Customer Service Representative

    3 weeks ago

    Gurgaon, Haryana, India Wipro Full time

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