Team Leader

4 weeks ago

Indore India ICICI Lombard Full time

Job Description This job is provided by apna.co Functional /Business Responsibilities: - Supervising the performance and providing daily direction to a team of Team Coaches and CSRs to deliver to Organization goals of Service standards and Productivity standards - Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. - Achieve stretched targets and be able to take decisions and manage complex/ difficult conflict situations with either customers or employees - Assisting Team Manager with process improvement initiatives by coordinating with either other teams in the Company or within Customer Support for system efficiency enhancement projects, implementation on the floor of engagement programs, reward and recognition programs and staffing , training and scheduling issues Be available for employees that experience work and / or personal problems providing appropriate coaching, counselling, direction and resolution - Conduct the meeting with clients and key stakeholders to gather requirements, analyse, finalize and have formal sign-offs from approvers. Gather and Conduct analysis of the business requirements. Review the current business processes defined and ensure adherence and involvement of all relevant/impacted stakeholders. - Translate the business requirements into the Business Requirement Document / Specifications [BRD/BRS] OR Functional Requirement Document [FRD] OR Minor Development Document [MDD]. Review requirement documents received from other stakeholders and guide them in drafting the BRS as per business and technology requirements. - Facilitate meetings with the appropriate subject matter experts in both business and technology teams. - Work closely with the operational functional teams, operations management and personnel, legal and various technology teams to facilitate a common understanding of requirements and priorities across all areas. - Liaise with technology team for timely delivery of requirements shared and coordinate business user community for the execution of user acceptance test as well as tracking issues. - Maintain repository of BRS documents with proper version control mechanism with BCP adherence - Strong analytical skills and logical ability with creative approach to problem-solving. - Hands on experience on Microsoft office tools and using macros in Excel. - IT Savvy and good exposure in analytics.

  • Team Leader

    3 days ago

    Indore, Madhya Pradesh, India TaskUs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Team Leader

    2 weeks ago

    Indore, Madhya Pradesh, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    A Team Leader job description involves directing a team to achieve goals by delegating tasks, providing guidance, monitoring progress, resolving conflicts, and fostering a positive work environment.Key responsibilities include strategic planning, effective communication with team members and management, and motivating individuals to perform efficiently and...

  • Team Leader

    1 week ago

    Ring Road, Indore, India Choice Equity Broking Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring – Team Leader (Share Market Broking) Company: Choice International Limited Location: Indore (M.P.) Role: Team Leader – Business Development (Broking) Salary: Competitive Attractive Incentives Joining: Immediate | 5 Days Working Responsibilities: Lead & manage a team of BDEs to achieve sales targets. ...

  • Sales Team Leader

    1 week ago

    Indore, Madhya Pradesh, India Arihant Capital Markets Limited Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Position: Sales Team LeaderDepartment: Sales & Business DevelopmentLocation: IndoreWe are seeking a dynamic and result-oriented *Sales Team Leader* to lead and manage a team of Sales Executives in the stock market domain. The candidate will be responsible for guiding the team in acquiring clients, convincing them to invest in our financial products (Demat...

  • Team Leader

    3 weeks ago

    Indore, India TaskUs Full time

    Job Description About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Team Leader

    2 weeks ago

    India Lingaro Full time

    Job Description Role: Team Leader Location: India About Lingaro: Lingaro Group is the end-to-end data services partner to global brands and enterprises. We lead our clients through their data journey, from strategy through development to operations and adoption, helping them to realize the full value of their data. Since 2008, Lingaro has been recognized by...

  • Team Leader

    4 days ago

    Niranjanpur Circle, Indore, India Icici Lombard Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Functional /Business Responsibilities: · Mange a team of approximately 10 – 20 CSRs · Ensures 100% of CSRs meet and or exceeds their overall KPI's (sales targets, customer satisfaction and experience, quality and productivity standards) · Provides consistent, balanced and timely performance feedback on CSR performance · Ensures a positive...

  • Team Leader- RTM

    2 days ago

    Indore, Madhya Pradesh, India Hindustan Coca Cola Beverages (HCCB) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesJob Description:Objective: Ensuring smooth and timely delivery of orders to all its customers and maintaining 90% fill rates.Title: Team Leader -RTMFunction: CommercialWork Location: IndoreJob Responsibilities:Compiling the orders and following the PJP.Ensure healthy ROI of DistributorsConduct regular meetings with all the cross-doc...

  • Sales Team Leader

    7 days ago

    Indore, Madhya Pradesh, India Bigul Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    DepartmentGrowth and SalesNo. of position1Experience2-5 yearsJob LocationIndoreRole OverviewWe are seeking an experienced and proactive Team Leader to oversee our stock market operations team. The ideal candidate will be responsible for leading and motivating a team of professionals, ensuring efficient and accurate execution of tasks, and driving the team's...

  • Sales Team Leader

    1 week ago

    Indore, Madhya Pradesh, India Bigul Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company Description: is dedicated to providing investors and traders with the tools they need to succeed. We believe in matching the right strategy with the right stocks and tools to ensure everyone can win in the financial market. Our goal is to empower individuals to make informed investment decisions.Role Description:We are seeking an experienced and...