It Support Engineer

is the leader in AI-powered data security Over 13 600 enterprise customers including over 85 of the Fortune 100 and nearly 70 of the Global 500 rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data Formed from the combination of Cohesity with Veritas enterprise data protection business the company s solutions secure and protect data on-premises in the cloud and at the edge Backed by NVIDIA IBM HPE Cisco AWS Google Cloud and others Cohesity is headquartered in Santa Clara CA with offices around the globe We ve been named a Leader by multiple analyst firms and have been for Innovation Product Strength and Simplicity in Design and Want to join the leader in AI-powered data security Cohesity offers a web-scale hybrid cloud infrastructure for data management We are looking for Software Engineers who are motivated and passionate and willing to enhance Cohesity s products and by working on features tools scripts that will make it easy to sell deploy and maintain You are not only a Software Engineer who designs and implements features but should have knack of diagnosing problems in large bodies of complex code understand scalability and performance and work on fixes with rapid turnaround time and high quality You will be part of our Product and Sustenance Engineering team and willing to work with Product Managers and more importantly with Customer Support System Engineers and Customers HOW YOU LL SPEND YOUR TIME HERE Configure and maintain Salesforce Sales Cloud and CPQ modules Develop and maintain Apex classes triggers Visualforce pages and Lightning components Perform user management security settings and data integrity tasks Support end-users with day-to-day issues and provide training as needed Assist in testing deployment and documentation of new features and enhancements Collaborate with cross-functional teams to gather requirements and deliver solutions Lead the design and architecture of complex Salesforce solutions Optimize CPQ processes including product configuration pricing rules and quote templates Mentor junior team members and review code for best practices and performance Integrate Salesforce with external systems using APIs and middleware Drive automation and process improvements using Flow Process Builder and Apex Ensure platform scalability security and compliance with organizational standards WE D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING Bachelor s degree in Computer Science Information Systems or related field Salesforce Administrator and Platform Developer I certifications mandatory Salesforce CPQ Specialist certification preferred 3-7 years Level 2 or 7 years Level 3 of hands-on Salesforce experience Strong understanding of Sales Cloud and CPQ functionalities Proficient in Apex SOQL Lightning Web Components LWC and REST SOAP APIs Experience with version control tools e g Git and CI CD pipelines Excellent problem-solving communication and stakeholder management skills Good to have a demonstrated ability to leverage AI tools to enhance productivity streamline workflows and support decision making Data Privacy Notice for Job Candidates For information on personal data processing please see our Equal Employment Opportunity Employer EEOE Cohesity is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at 1-855-9COHESITY or for assistance In-Office Expectations Cohesity employees who are within a reasonable commute e g within a forty-five 45 minute average travel time work out of our core offices 2-3 days a week of their choosing