Urgent Search: Operations Head

Summary The incumbent will be leading operations with primary responsibility in the initial years for the installation commissioning of projects together with the delivery of project quality customer satisfaction In the initial years the incumbent will also be responsible for setting up the operations function including instituting appropriate policies systems and processes The role will eventually graduate to include more responsibilities in terms of product development sourcing and or project management Experience Extensive experience in leading the Installation Commissioning of Mechanical Electrical projects in the Agri Food industry including operation maintenance Skills Combination of engineering commercial skills and leadership skills to deliver high-quality projects and ensure customer satisfaction throughout the customer life cycle Installation Commissioning Operation Maintenance Build direct supervise team of Installation and Commissioning I C Operation Maintenance O M Design maintenance schedule during the warranty and out-of-warranty period Develop SOPs to ensure quality efficiency in I C and O M Build training modules to impart training to the internal team customers Set up customer redressal systems customer service department Quality Assurance Quality Control Create and implement quality management plans specific to agri-machinery products Be accountable for quality assurance activities ensure compliance with industry standards Lead initiatives to get relevant quality certification including ISO certifications Institute systems processes to enhance product quality and customer satisfaction Work with design sourcing manufacturing service teams to address resolve quality issues Track quality metrics analyze data and report on performance to support project goals Set-up Operations Function Complement CEO in setting up operations function including team building and formulation of appropriate systems processes policies Contract manufacturing Vendor development at a later stage Led sourcing team for vendor development and management of contract manufacturers Led directed identification development of contract manufacturers fabrication vendors basis identified parameters and quality benchmarks for equipment manufacturing Work in close collaboration with vendors to Achieve manufacturing and delivery lead times and reduce Time-to-Market Optimize design and cost including the cost of outsourced components Improvise product quality and efficiency Manage vendors relationships to evolve them as long-term strategic partners Product life cycle management Led directed the E D team for product life cycle management from ideation to launch Collaborate with and manage external partners for continuous improvement with a focus on capacity cost efficiency Work in close coordination with sales to adapt products based on market feedback and with technology teams for optimization Build internal and external design capabilities apply target costing for custom solutions Qualification Mechanical Engineering B Tech M Tech Management qualification certification would be an added advantage Experience 10 years of strong experience in Operations Management including installation commissioning operation maintenance quality management project management sourcing and contract manufacturing Added advantage if the candidate exhibits Design Thinking First Principle thinking Skills Technical skills Batch Process engineering Agri Food processing is an advantage Material movement Blending Reaction Pressure testing Drying and Cooling Leadership skills Ability to lead a multi-disciplinary team Commercial skills Ability to negotiate and optimize costs with vendors Behavioral skills Problem-solving Make-it-Happen approach Project Management The role involves reasonable travelling to customer sites for installation commissioning