Service Engineer

3 weeks ago

Jharsuguda, Odisha, India Utkal Innovatives Full time

Service Engineer Responsibilities Using various strategies and tools to provide effective solutions to customers concerns Communicating with clients engineers and other technicians to ensure that services are delivered effectively Promptly following up on service requests and providing customer feedback Monitoring equipment and machinery performance and developing preventative maintenance measures Conducting quality assurance and safety checks on all equipment Delivering demonstrations to ensure that customers are educated on safe and effective equipment use Providing recommendations about new features and product improvements Monitoring inventory and reordering materials when needed Conducting research and attending workshops to remain abreast of industry developments Writing reports and presenting findings to Managers and Supervisors on a regular basis Service Engineer Requirements An associate s degree in mechanical engineering or similar A bachelor s degree in mechanical engineering is preferred A relevant certificate or license is advantageous Excellent active listening and customer service skills The ability to deal with multiple requests without being overwhelmed The ability to remain professional under pressure Superb work ethic and a growth mindset Job Type Full-time Pay From 15 000 00 per month Schedule Day shift Education Diploma Preferred Experience total work 4 years Preferred Work Location In person

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