Senior Executive

4 weeks ago


India Cochin Kochi Ernakulam EXL IT service management Full time

Job Description

Brief Job Description:

- Receive and upload bank file received from client into SAP.
- Identify and research variances between customer payments and remittance advice.
- Work with the client SME to resolve per escalation procedures approved by client.
- Electronically store Cash Application batches, cash adjustments and credit memos processed.
- Process credit card payments.
- Reconcile bank charges - ACH debits, bank fees, credit card fees, etc.
- Monitor and electronically store debit memos received via email.
- Run Daily Sales Tax Deduction

- Report to determine if customer has valid exemption certificate.
- To ensure SLA targets are achieved.
- Ability to comprehend complex information quickly & respond with clear solutions.
- Responsible to adhering to applicable policy, procedures, standards and internal controls.


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