Branch Manager

3 weeks ago

Muvattupuzha KL IN SML FINANCE LIMITED Full time

Company Overview SML Finance Ltd is a leading Non-Banking Finance Company dedicated to providing financial solutions through Gold Loans and Hire Purchase Vehicle Loans We are committed to empowering individuals and businesses by offering accessible and reliable financial services Location Paravoor Angamaly Perumbavoor Kothamangalam All Ernakulam Dist Job Summary As a Branch Manager you will oversee the operations and management of our branch location Your primary responsibility will be to ensure the efficient functioning of the branch with a specific focus on Gold Loan and Hire Purchase products You will lead a team and be accountable for achieving business targets ensuring exceptional customer service and monitoring the collection processes within the branch Key Responsibilities Branch Operations Management Supervise day-to-day branch operations ensuring adherence to company policies and procedures Team Leadership Manage and mentor a team of loan officers customer service representatives and administrative staff to achieve individual and team targets Business Development Drive business growth by strategizing and implementing plans to increase Gold Loan and Hire Purchase portfolios Collection Monitoring Monitor and optimize the collection processes ensuring timely repayments and minimizing delinquencies Customer Service Excellence Maintain high standards of customer service addressing customer queries and concerns promptly and effectively Compliance and Risk Management Ensure compliance with regulatory requirements and mitigate risks associated with lending operations Reporting and Analysis Prepare regular reports on branch performance analyze data and recommend actionable insights for improvement Package 25 000 - 30 000 Based on your experience Attractive Variable Incentives Job Type Full-time Pay 25 000 00 - 30 000 00 per month Education Bachelor s Preferred Experience total work 3 years Preferred Work Location In person

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