15h Left: Specialist

4 weeks ago

Gurgaon Haryana, India Sun Life Financial Full time

You are as unique as your background experience and point of view Here you ll be encouraged empowered and challenged to be your best self You ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you Your leaders will inspire and help you reach your potential and soar to new heights Every day you ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do Discover how you can make a difference in the lives of individuals families and communities around the world What Will You Do Create maintain and update capacity plans including timing of hiring and analysis on attrition shrinkage and other factors impacting capacity Support operations in planning of vacations training and other events Support the creation of an annual staffing budget forecast Collect manipulate and analyze data related to capacity supply and demand Gather information from operations on project impacts other factors that could impact planning or work volumes Calculate optimal staffing levels based on forecasts capacity models and business constraints Measure assess and communicate variation from plan including analysis of the cause and impact to KPIs of those differences Help to balance staffing needs across different business units Work within a team to provide analysis insights and recommendations to senior business leaders to help them recognize areas of opportunity and drive evidence-based operational decisions Work with forecasters schedulers and intraday analysts to refine plans and ensure continuity of resourcing Provide project teams with process recommendations workload staffing forecasts costs as required to support changes Look for ways to innovate and improve processes in a Continuous Improvement environment Job Category Advanced Analytics Posting End Date 28 10 2025

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