Front Office Executive

3 days ago

Valsad GJ IN Orient Allways Full time

Job Summary We are looking for an experienced and customer-oriented Front Office Executive to join our team at Woods Hospitality Valsad The ideal candidate should have prior experience working in the front office department of a hospitality firm and be skilled in handling guest check-ins check-outs reservations and providing exceptional guest service Key Responsibilities Greet guests warmly and ensure a smooth check-in and check-out process Manage front desk operations including reservations room allocation and guest inquiries Handle phone calls emails and messages courteously and professionally Maintain guest records and billing information accurately in the system Coordinate with housekeeping maintenance and other departments to ensure guest satisfaction Address guest complaints and concerns promptly and professionally Manage cash and credit card transactions and maintain proper records Ensure the front desk area is clean organized and welcoming at all times Assist in preparing daily reports and updating occupancy details Support management in administrative tasks as needed Requirements Education Graduate in Hospitality Management or any related field Experience Minimum 1-2 years of prior experience in a Front Office role at a hotel resort or hospitality firm mandatory Skills Competencies Excellent communication and interpersonal skills Proficiency in MS Office and hotel management software Strong customer service orientation and problem-solving abilities Pleasant personality good grooming standards and professional conduct Ability to work flexible shifts including weekends and holidays Salary Benefits Competitive salary based on experience Meals and accommodation may be provided as per company policy Opportunity to work in a growing hospitality environment with career advancement prospects Job Type Full-time Pay 12 000 00 - 20 000 00 per month Benefits Provident Fund Work Location In person

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