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▷ (04/10/2025) Team Lead - Transitions

4 weeks ago

Pune Maharashtra, India METRO Global Solutions Center Full time

Company Description Metro Global Solution Center MGSC is internal solution partner for METRO a EUR31 6 Billion international wholesaler with operations in 32 countries through 630 stores a team of 85 000 people globally Metro operates in a further 10 countries with its Food Service Distribution FSD business and it is thus active in a total of 34 countries MGSC location wise is present in Pune India Dusseldorf Germany and Szczecin Poland We provide HR Media Finance Designing Strategic IT Business operations support to 31 countries speak 24 languages and process over 18 000 transactions a day We are setting tomorrow s standards for customer focus digital solutions and sustainable business models For over 10 years we have been providing services and solutions from our two locations in Pune and Szczecin This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion We believe that we can add value drive efficiency and satisfy our customers Website Company Size 900-1000 Headquarters Pune Maharashtra India Type Privately Held Inception 2011 Handling multiple transitions and projects across MGSC planning tracking periodic review monitoring risk management Plan and schedule project deliverables goals and milestones Define requirements and plan project lifecycle deployment through coordination of project kickoff Stakeholder and customer management Supporting in FTE forecasting for new transitions and FTE billing Defines resources and schedule for project program implementation Create strategies for proactive risk mitigation and contingency planning Manage Projects within the budgeted cost timely escalation of issues and their resolutions Project Transparency - daily weekly monthly updates and project progress reported as per agreed schedule Supporting service management team and ensuring 100 accurate reporting as per agreed timelines Report Automation and drive efficiencies Identifying and working on new existing projects leading to business efficiency Qualifications Build strong customer relationship across all customer segments Identify potential risks challenges and measures to mitigate them Drive Efficiencies identify improvement areas wherever possible Supporting the team with the responsibility for mentoring developing the potential talent pool To support motivate review team performance Ensuring discipline professionalism caring attitude within the team that helps foster a strong team What gives you an edge Impact you will make if you have Broad understanding of solutions that can be performed from a GSC Project Management aptitude and skills Excellent Proactive communication skills both written verbal Hands on with preparing presentations using MS PowerPoint Hands on with using MS Teams for collaboration Good office computing using MS Excel Solution oriented attitude