Assistant Manager-hr Operations-immigration

We are Reckitt Home to the world s best loved and trusted hygiene health and nutrition brands Our purpose defines why we exist to protect heal and nurture in the relentless pursuit of a cleaner healthier world We are a global team united by this purpose Join us in our fight to make access to the highest quality hygiene wellness and nourishment a right and not a privilege Human Resources Our HR Team are the force for good that bring Reckitt s ambition to life We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose people and performance Now is an exciting time to be part of shaping the future of HR influencing an exciting global organisation while developing business and functional leadership skills all at the same time Whatever your role in our HR community you ll take ownership of your projects and workstreams We focus on developing our leaders to spearhead our culture and growth so you ll be supported and mentored to deliver the right plans to drive business performance - and we ll celebrate the results with you along the way About the role As a Assistant Manager you need to oversee and manage Level 1 tasks comprising of transactional in nature for HR Services Global Immigration Significant contributions in strategic objectives for Immigration Your responsibilities Strong subject mater expertise of Immigration for work authorisations and running day to day operations Ensure immigration operations are BAU and SLAs are met as per organizational standards Maintain strong cordial working relationships with internal stakeholders and vendors Assisting international transferees with complex paperwork queries in order to obtain work authorization Handling stakeholders complex queries over the phone and in meetings emails Advanced working knowledge on the end user ServiceNow HR Successfactors platform Applicable vendors tools etc Oversee daily follow up with the transferees and ensure overall immigration workflow closures Achieve advanced level of updated knowledge on immigration regulations and policies across the globe and ensure the organization s practices align with current immigration laws Own maintain and upkeep the internal process documents and align with current immigration laws Operate independently ensure employee satisfaction in leading immigration initiatives and best Practices Advanced working experience in HR Reporting and Data Analytics resulting in Strategy Execution Outstanding written and oral communication skills including review presentation expertise Manage ambiguity and convert gaps issues into opportunities for HR Services Immigration Services Advanced Microsoft Office skills The experience we re looking for Relevant Immigration Working Experience for 8 to 10 years Relevant people management experience of 2 - 3 years Critical Thinking Decision Making Mid-Level Task Complexity Should be able to guide team in solving complex tasks queries Responsibility Should own the service line tasks and be responsible to complete tasks within the defined SLAs Supervisory Responsibility This role has supervisory responsibility Yes This role has supervisory responsibility Support in hiring process such as taking interviews Provide timely feedbacks to the team members on their performance and objectives Escalation handling on behalf of team Provide inputs to the leadership on performance evaluation The skills for success Immigration Laws UK US Netherlands Immigration Laws Documentation What we offer With inclusion at the heart of everything we do working alongside our four global Employee Resource Groups we support our people at every step of their career journey helping them to succeed in their own individual way We invest in the wellbeing of our people through parental benefits an Employee Assistance Program to promote mental health and life insurance for all employees globally We have a range of other benefits in line with the local market Through our global share plans we offer the opportunity to save and share in Reckitt s potential future successes For eligible roles we also offer short-term incentives to recognise appreciate and reward your work for delivering outstanding results You will be rewarded in line with Reckitt s pay for performance philosophy Equality We recognise that in real life great people don t always tick all the boxes That s why we hire for potential as well as experience Even if you don t meet every point on the job description if this role and our company feels like a good fit for you we still want to hear from you All qualified applicants will receive consideration for employment without regard to age disability or medical condition colour ethnicity race citizenship and national origin religion faith pregnancy family status and caring responsibilities sexual orientation sex gender identity gender expression and transgender identity protected veteran status size or any other basis protected by appropriate law