Apply in 3 Minutes: Warranty Manager

3 weeks ago

Mahoba UP IN Bundelkhand Automobile Full time

Absolutely Here s the Warranty Manager - Automobile Industry job description formatted in bullet points for easier readability Job Summary Manage and oversee all warranty-related operations Ensure accurate claim submissions and maximize reimbursements from OEMs Maintain compliance with manufacturer warranty guidelines Improve process efficiency and enhance customer satisfaction Key Responsibilities Warranty Operations Review and process all warranty claims in a timely manner Validate repair orders and ensure alignment with OEM warranty policies Track claim status and resolve pending or rejected claims Compliance Documentation Maintain accurate and complete documentation for all claims Ensure adherence to OEM warranty rules and audit standards Stay updated with new warranty policies and ensure implementation Financial Performance Management Monitor reimbursement trends and optimize claim recovery Minimize claim rejections through improved verification processes Generate reports on claim volume rejection reasons and financial recovery Coordination Collaboration Work closely with service advisors technicians and parts teams Coordinate with OEM auditors and ensure smooth audit closures Provide feedback on recurring warranty issues to technical teams Training Development Train service staff on proper documentation and claim procedures Conduct regular sessions on updated OEM warranty guidelines Customer Satisfaction Resolve customer complaints related to warranty decisions Assist service advisors in explaining warranty coverage to customers Qualifications Experience Bachelor s degree in Automobile Mechanical Engineering or Business Administration 5-8 years of experience in automotive warranty or after-sales operations Experience with OEM warranty systems and Dealer Management Systems DMS Skills Required In-depth knowledge of automotive warranty policies and procedures Strong analytical and documentation skills Proficiency in DMS and warranty claim software e g SAP CDK Excellent communication and coordination abilities Strong problem-solving and decision-making skills Good negotiation and audit handling skills High attention to detail and compliance focus Key Performance Indicators KPIs Warranty claim approval rate Reduction in warranty rejections Claim processing turnaround time Reimbursement amount per claim Audit compliance score Customer satisfaction rating warranty-related issues Job Type Full-time Pay 15 000 00 - 30 000 00 per month

  • Warranty Manager

    4 days ago

    Mahoba, Uttar Pradesh, India Bundelkhand Automobile Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Absolutely Here's the **Warranty Manager – Automobile Industry** job description formatted in bullet points for easier readability:**Job Summary:*** Manage and oversee all warranty-related operations.* Ensure accurate claim submissions and maximize reimbursements from OEMs.* Maintain compliance with manufacturer warranty guidelines.* Improve process...

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