Premium Current Accounts Relationship Manager

3 days ago

Thane Mumbai City Mumbai, India RBL FinServe Full time

Job Description

RBL Bank Ltd is looking for Premium Current Accounts Relationship Manager to join our dynamic team and embark on a rewarding career journey

- Building and maintaining positive relationships with clients: regular communication, responding to client inquiries and requests, and addressing any issues that arise
- Understanding client needs and requirements: understanding of the client's needs, goals, and objectives in order to provide relevant and effective solutions
- Identifying and pursuing new business opportunities: identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals
- Providing excellent customer service: ensuring that clients are satisfied with the products and services they receive
- Collaborating with internal teams: work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience
- Keeping abreast of industry trends and developments: stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients
- Excellent communication, interpersonal, and negotiation skills
- Strong problem-solving and decision-making abilities
- Proficiency in Microsoft Office and customer relationship management (CRM) software

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