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Manager, Sales Operations 3

1 month ago

India PayPal Full time

Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Sr. Manager, Revenue Operations, Global Markets is a strategic leadership role responsible for optimizing sales operations, driving data-informed decision-making, and aligning processes with PayPal's growth objectives. This role partners closely with senior leadership to define strategy, establish management cadences, and ensure seamless execution of revenue operations initiatives across the Global Markets organization.

Job Description:

Responsibilities:

- Collaborate with senior leadership to define business strategy and implement management cadences that drive alignment and accountability across teams.
- Design, develop, and maintain sales support systems, processes, and tools required to achieve rapid business growth, revenue attainment, and market development objectives.
- Lead the creation, delivery, and presentation of forecasting models, metrics, reports, analyses, and dashboards to drive strategic decision-making and measure success effectively.
- Partner with leadership to develop annual goals, budgets, and ongoing forecasting processes to ensure operational alignment and achieve business objectives.
- Provide routine and ad-hoc analytic reports to senior management on business development initiatives, customer segment performance, and progress against goals, ensuring insights contribute to actionable decisions.
- Drive the modeling and development of actionable recommendations to optimize sales strategy, operational efficiency, and market positioning.
- Develop and implement a comprehensive sales strategy aligned with PayPal's goals, identifying growth opportunities through market trends, customer insights, and competitive analysis.
- Collaborate with executive leadership to set sales targets, forecast performance, and track key metrics to ensure strategic alignment and measure progress.
- Partner across teams to ensure effective pipeline management, revenue forecasting, and data reporting that enables informed decision-making and enhances performance.
- Foster cross-functional collaboration to align operational strategies with organizational objectives, ensuring scalability, efficiency, and shared success.

Qualifications:

- Bachelor's degree in business administration, Finance, Economics, Computer Science, or a related field.
- Extensive experience in a senior leadership role in Finance, Sales Operations, Business Development, Analytics, or related fields, including managing large, complex organizations.
- Proven experience developing and implementing systems and tools for CRM, sales compensation, revenue reporting, forecasting, and sales force automation.
- Advanced proficiency in Excel and data query tools, with a strong background in data analytics and reporting.
- Demonstrated expertise in business process design and driving operational excellence across cross-functional teams.
- Strong business acumen with a proven ability to influence stakeholders, lead data-driven analyses, and drive measurable results.
- Experience thriving in lean, fast-paced environments while building scalable systems and processes.
- Excellent written and verbal communication skills, with a proven track record of presenting insights and recommendations to senior leadership.
- Proven success in forecasting, pipeline management, and supporting quota and compensation planning and execution.
- Strong background in process improvement and strategic planning to support the scaling of sales organizations.
- Demonstrated ability to influence sales execution and lead organizational change initiatives.
- Experience translating high-level organizational goals into actionable, efficient operational strategies within sales or revenue operations, driving consistent performance and continuous process improvement.
- Expertise in interpreting complex metrics, generating actionable insights, and enabling data-informed decision-making across multiple business units.
- A track record of working cross-functionally with departments such as Product, Engineering, Finance, and Sales to achieve shared strategic goals.
- Ability to lead change management initiatives and align cross-functional efforts with overall organizational objectives.
- In-depth knowledge of forecasting tools, pipeline management processes, and CRM platforms (e.g., Salesforce) to drive accuracy in reporting and operational scalability.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The U.S. national annual pay range for this role is

$99300 to $216040

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.

Who We Are:

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click to view the notice.