Training Manager

This role is for one of Weekday’s clients
Salary range: Rs 1200000 - Rs 1500000 (ie INR 12-15 LPA)
Min Experience: 10 years
Location: Hyderabad
JobType: full-time

Requirements

We are seeking a seasoned and dynamic Training Manager – Agency (Life Insurance) with over 10 years of experience in the insurance industry. The ideal candidate will be responsible for developing, implementing, and managing training strategies to enhance the productivity and performance of the agency sales force. This role requires a strong understanding of life insurance products, agency distribution models, and adult learning principles. The Training Manager will play a critical role in equipping agency managers, advisors, and sales teams with the knowledge, skills, and confidence required to achieve business goals.

Key Responsibilities

- Training Strategy & Implementation

- Design and deliver training programs for agency managers, advisors, and frontline sales staff.
- Develop structured induction programs for new recruits and refresher programs for existing team members.
- Align training content with organizational objectives, compliance requirements, and industry best practices.

- Content Development & Delivery

- Prepare training modules, presentations, and learning materials covering life insurance products, regulatory guidelines, selling skills, customer engagement, and financial planning.
- Use innovative training methods such as role plays, simulations, e-learning, and case studies to ensure high engagement and knowledge retention.
- Regularly update training content to reflect new products, policies, and market practices.

- Performance Monitoring & Coaching

- Track training effectiveness through assessments, feedback, and sales performance metrics.
- Identify performance gaps and create customized learning interventions to bridge them.
- Provide ongoing coaching and mentoring to agency managers and advisors to improve conversion ratios, persistency, and customer service.

- Stakeholder Management

- Collaborate with business heads, HR, and product teams to ensure training programs meet organizational priorities.
- Work closely with regional and branch managers to support agency development initiatives.
- Partner with compliance teams to ensure all training adheres to IRDAI and regulatory guidelines.

- Team Leadership & Development

- Lead and mentor a team of trainers and facilitators, ensuring high-quality delivery across regions.
- Build a strong second line of trainers by providing continuous learning and development opportunities.
- Foster a culture of continuous improvement, innovation, and accountability within the training team.

- Business Impact

- Drive productivity and business outcomes by enhancing the competency levels of the agency workforce.
- Support recruitment and retention of quality advisors by showcasing career growth through learning interventions.
- Ensure training initiatives directly contribute to increased sales, market penetration, and overall agency channel growth.

Required Skills & Qualifications

- Graduate/Postgraduate in Business, Insurance, HR, or related fields.
- Minimum 10+ years of experience in training within the Life Insurance (Agency Channel).
- Strong knowledge of life insurance products, agency models, and distribution strategies.
- Certified in training methodologies (e.g., Instructional Design, Train the Trainer) is preferred.
- Excellent communication, presentation, and interpersonal skills.
- Proven ability to coach, influence, and inspire sales teams.
- Strong analytical skills with the ability to measure training impact and ROI.
- Proficiency in MS Office, Learning Management Systems (LMS), and digital training tools.