Content Insights Manager, Amazon Prime Video

Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we’re just getting started changing the way millions of people around the world enjoy content. Now available in more than 240 countries and territories, Prime Video offers customers the broadest selection of any on-demand video service, including our critically-acclaimed Amazon Originals Series such as Mirzapur, The Family Man, Farzi, The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, The Boys, Paatal Lok and many more, plus live sports including New Zealand Cricket. Amazon Studios is the movies and television development and production arm of Amazon. It is our role to produce original content and license studio programs worldwide in exclusive service of Amazon’s Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights.

Key job responsibilities
Amazon Prime Video & Studios is looking for a Content Insights Manager to spearhead customer-focused content research efforts in India. We focus on relevant, compelling and innovative stories and your job will be to help us evaluate our creative direction using marketplace signals and direct customer feedback. This role will be responsible for deeply understanding the marketplace and the customer as it relates to entertainment content preferences, trends, and overall creative optimization (through content testing) of our local originals and also the localization opportunity for international content. This role will connect our creative teams with our customer throughout their viewing journey. You will leverage existing content testing best practices established by the WW Consumer Insights team while Inventing and Simplifying for the future alongside local PV/Studios leaders. You will work closely with Data Science, Production, Development, Marketing and Finance teams, always making sure to represent the voice of customers. This role will allow you to develop insights that help break new shows/movies on our service and maintain strong performance.

A day in the life
You will identify and lead appropriate research methodologies based on business and research objectives, partner with internal Customer Panel Operations teams and/or local third-party vendors as needed. You will learn how to program and deploy surveys using our internal tools and take ownership of research studies end to end.- 5+ years of experience
- Expertise in market research
- Experience leading qualitative studies and familiarity with quant surveys
- Bachelor’s degree or equivalent experience
- Have experience setting research objectives, project setup, and creating sound sampling and weighting schemes, analyzing and presenting results
- Demonstrated ability to collaborate effectively across internal teams, locally and remotely
- Have the ability to translate complex data sets into clear and compelling written narratives
- Proficiency in MS Excel and Word- Understanding of the Indian entertainment landscape is a plus
- Experience working in media research, specifically creative & content testing a plus
- Experience on the research vendor side or within the research group of a media company
- Experience leading different types of viewer studies such as episode testing, dial testing, concept testing, series maintainence
- Familiarity using AI tools

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