Area Service Manager

4 weeks ago

Kochi, India TTK Prestige Ltd Full time

- Position Title –Area Service Manager - Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam) - Total Experience - 8 to 16 Years - Qualification – Minimum BE /B Tech (BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) - Reporting to Regional Service Manager - Direct Reporting - Yes (Approx-8 to 10 On Roll & Off Roll employees) - Languages Known- English, Malayalam (Compulsory) - Industry- Consumer Durable /FMCD (Preferably from small appliances) Key Responsibilities: - - ASC Monthly warranty payment monitoring and submission to HO & Commercial. - Periodic visits to Service partners for Audit of process adherence, Education on process changes, new product information, etc. - Management of customer issues and provide timely responses to customer feedback. - Ability to work with multiple stakeholders and Third parties. - Strong analytical and problem-solving abilities. - Direct Interaction with customers. - Manpower availability as per workload and allocation the resources for an effective service delivery. - Expanding Service channel as per sales plan & and executing process to ensure services rendered conform to company policy and standards. - Proactively monitor and maintain optimum inventory level and distribution of spare parts. - Improve service channel staff’s technical & and customer handling skills through continuous education. Competencies: - - Critical thinking and problem-solving skills - High tolerance/evolved ability to lead and manage ambiguous situations - Excellent relationship skills - Superior verbal, written, facility, and presentation skills. - Collaboration and team leadership abilities - Effective time management skills Remarks- A) Looking for a stable candidate (Frequent Job Changes will not be considered) B) Looking for candidates from Ernakulam or ready to relocate to Ernakulam C) Team Handling experience is a must D) Exposure to handling Authorized Service Center is compulsory E) Exposure to handling high volume is compulsory F) Working knowledge of Excel and SAP is an added advantage G) Travelling for 10 to 12 Days in Month.

  • Area Service Manager

    4 weeks ago

    Kochi, India TTK Prestige Ltd Full time

    - Position Title –Area Service Manager - Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam) - Total Experience - 8 to 16 Years - Qualification – Minimum BE /B Tech (BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) - Reporting to Regional Service Manager - Direct Reporting -...

  • Area Service Manager

    2 days ago

    Kochi, India TTK Prestige Ltd Full time

    - Position Title –Area Service Manager- Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam)- Total Experience - 8 to 16 Years- Qualification – Minimum BE /B Tech (BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered)- Reporting to Regional Service Manager- Direct Reporting - Yes...

  • Area Service Manager

    4 weeks ago

    Kochi, India TTK Prestige Ltd Full time

    Position Title –Area Service ManagerLocation –Ernakulam (Will be accountable for North Kerala based at Ernakulam )Total Experience - 8 to 16 YearsQualification – Minimum BE /B Tech ( BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered)Reporting to Regional Service ManagerDirect Reporting - Yes (Approx-8 to...

  • Area Service Manager

    4 weeks ago

    Kochi, India TTK Prestige Ltd Full time

    Position Title –Area Service ManagerLocation –Ernakulam (Will be accountable for North Kerala based at Ernakulam )Total Experience - 8 to 16 YearsQualification – Minimum BE /B Tech ( BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered)Reporting to Regional Service ManagerDirect Reporting - Yes (Approx-8...

  • Area Service Manager

    5 days ago

    Kochi, India TTK Prestige Ltd Full time

    Position Title –Area Service ManagerLocation –Ernakulam (Will be accountable for North Kerala based at Ernakulam )Total Experience - 8 to 16 YearsQualification – Minimum BE /B Tech ( BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered)Reporting to Regional Service ManagerDirect Reporting - Yes (Approx-8 to...

  • ▷ (01/11/2025) Area Service Manager

    3 weeks ago

    Kochi, India TTK Prestige Ltd Full time

    - Position Title –Area Service Manager - Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam) - Total Experience - 8 to 16 Years - Qualification – Minimum BE /B Tech (BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) - Reporting to Regional Service Manager - Direct Reporting -...

  • ▷ 3 Days Left: Area Service Manager

    2 weeks ago

    Kochi, India TTK Prestige Ltd Full time

    Position Title –Area Service Manager Location –Ernakulam (Will be accountable for North Kerala based at Ernakulam ) Total Experience - 8 to 16 Years Qualification – Minimum BE /B Tech ( BE /B Tech should be full time is compulsory & Diploma & Distance learning will be not considered) Reporting to Regional Service Manager Direct Reporting - Yes...

  • Area Sales Manager

    1 week ago

    Kochi, India CONNECTING 2 WORK Full time

    Responsibilities: Managing, training, and providing overall guidance to the sales team of an assigned territory. Setting reasonable sales targets to be achieved by the sales team. Monitoring the performance of the sales team and motivating members to meet or exceed sales targets. Collecting customer feedback and providing updates to senior management....

  • Area Sales Manager

    1 day ago

    Kochi, India CONNECTING 2 WORK Full time

    Responsibilities: Managing, training, and providing overall guidance to the sales team of an assigned territory. Setting reasonable sales targets to be achieved by the sales team. Monitoring the performance of the sales team and motivating members to meet or exceed sales targets. Collecting customer feedback and providing updates to senior management....

  • Area Service Incharge

    2 weeks ago

    Kochi, India venus home appliances (P) Ltd Full time

    **JOB RESPONSIBILITIES**: 1. To attend special calls regularly. 2. To manage Service Franchisees. To process promptly claims of spare parts and service amounts for the Franchisees and forward to CMO for approval. 3. To organize for spares dispatch to Service Franchisees. 4. To do service of Dealer’s repairable heaters at our Workshop. 5. Updation of...