Only 24h Left Process Developer/Management Trainee – International Voice

3 weeks ago


Hyderabad, Telangana, India JOBOGRAPHY Full time
Job Description

Job Title: Process Developer/Management Trainee International Voice Process | Leading MNC

Company: Leading MNC

Location: Hyderabad (Hafeezpet / DSL Uppal)

Work Mode: Work from Office

Shift Timing: US Shift (Night Shift)

Notice Period: Up to 30 Days

Interview Mode: Virtual (Microsoft Teams)

Interview Time: 2:00 PM

Job Description:

A leading MNC is hiring for OTC (Order to Cash) Collections Process in the International Voice domain. We are looking for candidates with strong communication skills, collections experience, and a solid understanding of the OTC lifecycle.

Roles & Responsibilities:

- Handle international customer interactions (voice process) related to collections and payment follow-ups.
- Manage end-to-end OTC processes including cash applications, credit management, and dispute resolution.
- Perform root cause analysis of payment issues and ensure timely collection.
- Work closely with cross-functional teams to resolve outstanding receivables.
- Adhere to compliance and quality standards.

Requirements:

- Excellent verbal and written communication skills mandatory.
- Must have experience in Collections, preferably in OTC processes.
- Good understanding of Credit Management, Cash Application & Dispute Management.
- Prior experience in an International Voice Process is a plus.
- Comfortable with US Shifts and work from office.

Eligibility & Compensation:

- Experience Level: Relevant experience in collections/OTC domain.
- Max CTC:
- PD (Process Developer): Up to 5 LPA
- MT (Management Trainee): Up to 6.5 LPA
- Notice Period: Immediate to 30 Days

Share your cv at [Confidential Information] with subject 'OTC/Collection Specialist'.

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