
Only 24h Left Process Developer/Management Trainee – International Voice
3 weeks ago
Job Title: Process Developer/Management Trainee International Voice Process | Leading MNC
Company: Leading MNC
Location: Hyderabad (Hafeezpet / DSL Uppal)
Work Mode: Work from Office
Shift Timing: US Shift (Night Shift)
Notice Period: Up to 30 Days
Interview Mode: Virtual (Microsoft Teams)
Interview Time: 2:00 PM
Job Description:
A leading MNC is hiring for OTC (Order to Cash) Collections Process in the International Voice domain. We are looking for candidates with strong communication skills, collections experience, and a solid understanding of the OTC lifecycle.
Roles & Responsibilities:
- Handle international customer interactions (voice process) related to collections and payment follow-ups.
- Manage end-to-end OTC processes including cash applications, credit management, and dispute resolution.
- Perform root cause analysis of payment issues and ensure timely collection.
- Work closely with cross-functional teams to resolve outstanding receivables.
- Adhere to compliance and quality standards.
Requirements:
- Excellent verbal and written communication skills mandatory.
- Must have experience in Collections, preferably in OTC processes.
- Good understanding of Credit Management, Cash Application & Dispute Management.
- Prior experience in an International Voice Process is a plus.
- Comfortable with US Shifts and work from office.
Eligibility & Compensation:
- Experience Level: Relevant experience in collections/OTC domain.
- Max CTC:
- PD (Process Developer): Up to 5 LPA
- MT (Management Trainee): Up to 6.5 LPA
- Notice Period: Immediate to 30 Days
Share your cv at [Confidential Information] with subject 'OTC/Collection Specialist'.
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