Salesforce Project Manager

3 weeks ago

Bengaluru, Karnataka, India CoreFlex Solutions Inc. Full time
Job Description

Job Description

Roles &Responsibilities:

Project Management

- Lead and manage Salesforce projects from initiation to closure, ensuring timely delivery within scope and budget.
- Develop project plans, schedules, and budgets, and track progress against these metrics.
- Identify and mitigate project risks and issues, ensuring project objectives are met.
- Ensure end-to-end project operations and deliverables defined targets are met.

Client Engagement

- Act as the primary point of contact for clients, managing relationships and ensuring client satisfaction.

Technical Oversight

- Collaborate with technical teams to design, develop, and deploy Salesforce solutions.
- Ensure high-quality delivery by conducting regular code reviews and performance evaluations.
- Salesforce certifications are PLUS

Production Support And Development

- Manage production support activities, ensuring prompt resolution of issues and minimal disruption to business operations.
- Oversee development projects, ensuring adherence to development standards and methodologies.
- Implement continuous improvement processes to enhance the efficiency and effectiveness of production support and development activities.

Governance And Reporting

- Prepare and present regular project reports, highlighting progress, risks, and issues.
- Track and report project progress through key performance indicators (KPIs)

People Management

- Lead and mentor project teams, fostering a collaborative and high-performance work environment.
- Monitor and improve team productivity, ensuring team performance meets or exceeds expectations.
- Have prior experience of managing a team of 10-20 people.

Value-Added Services

- Continuously seek opportunities to deliver value-added services to clients.

Qualifications

- Bachelor s degree in Computer Science, Information Technology or a related field.
- 8-12 years of experience in project management, with a focus on Salesforce applications.
- Proven experience managing end-to-end support and development Salesforce projects.
- Ideally having a Salesforce certification.
- Strong client-facing experience with excellent interpersonal and communication skills.
- Proficiency in project management methodologies and tools (e.g., Agile, Scrum, Waterfall).
- Solid understanding of Salesforce platform and its capabilities.
- Strong governance and reporting skills.
- Excellent people management and leadership skills.
- Ability to work in a fast-paced environment and manage multiple priorities.

Non-Technical Skills

- Good communication skills (written & spoken)
- Good in Analytical thinking
- Good in Logical thinking
- Good attitude
- Flexible to work across teams / clients.

Skills: salesforce,agile,scrum,waterfall,salesforce platform,salesforce applications,salesforce certification,production support activities,end-to-end project operations

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